Senior Specialist People & Culture

Company Description

ABOUT FOODORA: foodora is a quick commerce and delivery company, present in eight countries in Europe - Austria, Czech, Denmark, Hungary, Finland, Norway, Sweden and Slovakia. With the mission to deliver an amazing, fast and affordable experience, foodora aims to give customers more time to focus on what matters most to them, as well as growing along with their partners, riders and community along the way. foodora is part of Delivery Hero, a pioneer quick commerce company, building the next generation of e-commerce across its operations in over 70 countries across Asia, Europe, Latin America, the Middle East and Africa.
For more information, please visit www.foodora.com
foodora is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Job Description

Do you believe you can create the best employee experience of our time? Then join foodora and make an impact!

Are you ready to take on the role of a lifetime? foodora has grown to become a well-known brand and an essential part of the daily lives of more and more Norwegians. We are now on the lookout for a new foodorian, a Senior Specialist People & Culture, who will join us in delivering on our people mission; 

We drive business success by fostering an environment where extraordinary humans are free to grow, develop, and thrive as their best and most authentic selves: a team everyone wants to be part of.

foodora is a quick commerce and delivery company, present in 6 European markets with the mission to deliver an amazing, fast and affordable experience. We aim to give customers more time to focus on what matters most to them, as well as growing along with our partners, riders and community along the way.

You will become an integral part of the Norwegian People & Culture team and your role's core purpose is to deliver best in class employee experience through user friendly tools, systems and processes. You will achieve this through continuous improvement and innovation with the employee & company needs as your north star. 

Your responsibilities will include but are not limited to:

• The position in the team which focuses on continuously ensuring compliance, improvement and innovation

• Owner of systems and processes, super user and driving company/ country needs in development

• Securing best fit of regional processes to local needs for employee engagement survey and performance management process

• Supporting into the Reward processes from data insight, system and process

• Driving adoption and implementation through various training offers and information arenas

• Securing legal compliance in processes through manager follow-up & support, including People Partner training

• Employee experience owner through our Hero Journey employee lifecycle tool

• Securing insight and data driven decision in P&C team 

• Payroll link between people and payroll on people processes and legal compliance

• P&C reporting to Governmental entities

• Proactively work on data analysis and identify areas for improvement

• Establish and develop relations with senior management, regional and global teams, and external partners and stakeholders

To succeed in the role Senior Specialist People & Culture, we envision that you have:

• Bachelor’s degree in business administration, HR-tech, human resources, organizational psychology or a relevant field, or other relevant education and work experience. 

• A minimum of 3-5 years of proven track record in a similar role, or relevant work experience.

• Strong understanding of the full employee life cycle and processes.

• Solid knowledge of labor legislation, norwegian labor law, HSE, common and best practice of people and organizational topics.

• Solid experience in system development and implementations, training and user experience.

• Project management, change management and change communication experience

• Solid understanding of organizational structures and dynamics.

• Fluent communication skills in Norwegian and English, both written and spoken

• Experience in tech, e-commerce or platform sectors is advantageous

As a person, you are:

• Solution-oriented: You find pragmatic solutions to complex challenges, even when they are not obvious.

• Results-oriented: We love to see results and the impact of our efforts in foodora.

• Communicative: Communication is key to align everyone in the same direction, get them to accept the change and to understand its purpose

• Self-driven: and motivated with great project management and follow-through skills, employs a can-do attitude to problem-solving and push for improvements

• Adaptable: Things move quickly in foodora (we move at supersonic speed), so being comfortable with changing course when necessary is important.

• Collaborative: As part of the People & Culture team, you are contributing to the overall success of foodora.

• Structured: The ability to prioritize is crucial.

• All-round talent and can think strategically, process-oriented and analytically as well as tackle things pragmatically

• Detail-oriented: committed to delivering high quality work product and results

Here's what you can expect with us:

• Be part of a playful, dynamic and fast-paced environment where we have fun together at work!

• A great learning curve in a collaborative environment with no limits to ideas

• Contribute to shaping the food delivery industry by navigating growth and profitability for a category leader in Norway

• Help create one of Norway's best workplaces with the rest of the People & Culture team at foodora Norway

• Be part of the journey with one of Norway's fastest-growing companies, which is also part of Delivery Hero, one of the world's largest online food delivery companies

• Work from a stylish and modern office in the heart of Oslo (Alexander Kiellands plass).

• Enjoy employee benefits such as high coverage personnel insurances, SATS subscription, subsidized public transportation, access to Linkedin Learning, and more.

Could you see yourself taking on such a challenge? Then we suggest that you send us your CV and application! We will contact suitable candidates continuously. 

Our recruitment process includes the following:

💡 Initial interview: Get to know the role and foodora!

💻 Case interview and assessment - A realistic task that gives you and us an idea of how the job is, as well as personality and aptitude.

💼 We will also set up coffee meetings with key stakeholders, both for you to get to know foodora and for us to get to know you.

💌 Reference checks - Almost there!

About the employer:

foodora is one of Norway's first and largest platform companies with over 200 administrative employees and over 4500 couriers. The Norwegian part of what is an international company was started by two people in 2015 and delivered food by bike in two quarters of Grünerløkka. The entrepreneurial spirit is still present in what is now a technology company experiencing strong growth. We provide delivery from restaurants, stores, and our own grocery chain to over 1,500,000 Norwegians in more than 30 cities.