Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
At RXO, we know our greatest asset is people like you - energetic, innovative people of all experience levels and talents who make RXO a great place to work. Your career matters to us because your passion and excitement will help keep our company moving forward.
Compensation for this role is $55,000-$58,000 annually The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.
A Senior IMDL Specialist is someone who has shown initiative, leadership, and a higher understanding of the business unit. They are responsible for supporting all standard operational duties while also providing support to their manager, focusing on higher level tasks. Additional responsibilities will primarily include developing and maintaining carrier relationships to ensure coverage for existing freight with the ability to grow and scale with future awards. A Senior IMDL Specialist will also be a focal point of ongoing rep development by providing guidance and training to new reps on the floor. All duties of an IMDL specialist will remain in addition to these responsibilities.
What your day-to-day will look like:
Understand growth strategy, goals, commitments, policies, and pain points of assigned regions
Support new drayage capacity and relationship development, including rate negotiations and volume commitments in conjunction with Regional Manager
Facilitate ongoing rep development through training and guidance on the floor
Maintain relationships with drayage contacts and customer service reps at railroads.
Responsible for daily load board management to ensure that loads are serviced properly and on time
Proactively identify potential issues and create appropriate solutions; escalate as needed.
Manage accessorials objectively while maximizing profit.
Ensure receipts, invoices, and PODs are received from carriers in a timely manner
Build reputable relationships with internal contacts (Ops, Sales and Pricing).
Prioritize and respond to both internal and external requests in a timely, effective, and professional manner
Does this sound like your next opportunity? Don't miss out on the chance to accelerate your career!
Our Benefits
Competitive pay
Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
401(k) retirement plan with up to 5% company match
Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
Employee Assistance Program (EAP)
Tuition reimbursement, adoption assistance
Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
Health Reimbursement Arrangement
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Benefits
Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here.
Skills Required
- Demonstrated initiative and leadership in a logistics or transportation role.
- Experience developing and maintaining carrier/drayage relationships.
- Load board management experience to ensure timely servicing of loads.
- Rate negotiation and volume commitment experience in coordination with management.
- Ability to train, mentor, and provide guidance to new representatives.
- Knowledge of drayage operations and interactions with railroad customer service.
- Experience managing accessorials and maximizing profit.
- Ability to ensure timely receipt of carrier receipts, invoices, and PODs.
- Strong communication and relationship-building with internal stakeholders (Ops, Sales, Pricing).
- Ability to identify operational issues proactively and escalate or resolve appropriately.
RXO, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RXO, Inc. and has not been reviewed or approved by RXO, Inc..
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Healthcare Strength — Medical coverage is described as comprehensive, including prescription drugs, virtual care, dental and vision, with the company stating it covers the majority of healthcare costs. Wellbeing resources such as mental-health/EAP and pre- and post‑natal support are also highlighted.
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Retirement Support — Retirement offerings include a 401(k) with company match that the company reports enhancing in 2024, with plan details available through the Benefits Center. Access to financial planning services further supports retirement readiness.
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Leave & Time Off Breadth — Time off options are described as broad, covering paid vacation and specialized leaves such as bereavement and military leave with differential pay. Additional provisions include parental/family‑bonding leave and, in some materials, paid time off for volunteering.
RXO, Inc. Insights
What We Do
RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers. We serve more than half of the Fortune 500's supply chain with an extensive network of carriers and logistics experts.
