The Sr. Leave of Absence Specialist serves as the Subject Matter Expert (SME) for all federal and state leaves including but not limited to FMLA, STD, LTD, ADA and Military Leaves. The Sr. Leave Specialist manages a case load and educates employees and HR Professionals in all aspects of the leave management process. In addition to managing a case load the Sr. Leave Specialist will assist in training and resolving complex leave issues. This role reports to the Leave Supervisor.
Primary Duties/Responsibilities
- Communicate with employees regarding their need for leave and/or modified work schedules
- Educate employees on all aspects of the leave management process and procedure
- Adjudicate leave claims completing every action from notice of eligibility to he return to work. This includes gathering and completing all required paperwork, determining leave eligibility, ensuring medical evidence supports the need for leave and timeframe requested.
- Ensure HR professionals are updated on the status of the leave throughout the process
- Collaborate with payroll and benefits to ensure employees are paid accurately and enrolled in benefit billing
- Confirm coordination of benefits with LTD and Work Comp providers
- Administers other company time-off programs as assigned in accordance with internal policy and applicable laws.
- Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations.
- Maintains complete, detailed and accurate records of leave requests
- Preserves confidentiality of employee medical documentation and files.
- Continuously improve knowledge of all applicable state and federal leave laws
- Serves as the SME for the leave team sharing expertise in regard to federal and state leaves
- Review audit reports to ensure compliance with all company policy and procedures
- Performs other related duties as assigned
Qualifications
- 5 + years of progressive leave and disability administration required
- 5 + years’ experience reviewing Objective Medical Evidence to adjudicate claims
- Experience working Subro, Mental Health, ADA, LTD and Work Comp claims
- Advanced knowledge of leave laws specifically State, FMLA, Disability and ADA required
- Strong interpersonal, verbal and written communication and presentation skills
- Demonstrated ability to identify root cause and effectively resolve problems
- Superior Customer Service skills and excellent oral and written communication skills
- Exposure to HR and/or case management technologies (e.g., portal technology, case management, human capital management, etc.)
- Experience with HR administration and general exposure / knowledge of various HR functions (e.g., policy, compensation, employee relations, benefits, performance management, etc.)
- Detail oriented and able to multi-task
- Proficient computer skills (Microsoft Word, Microsoft Excel)
- Dependable and willingness to learn
- Team player with a positive attitude
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Skills Required
- 5+ years of progressive leave and disability administration experience
- 5+ years of experience reviewing objective medical evidence to adjudicate claims
- Experience handling Subro, mental health, ADA, LTD, and workers compensation claims
- Advanced knowledge of state leave laws, FMLA, disability, and ADA
- Strong interpersonal, verbal, written communication, and presentation skills
- Ability to identify root causes and resolve problems effectively
- Superior customer service skills
- Exposure to HR, portal, case management, or human capital management technologies
- Experience with HR administration and knowledge of HR functions including policy, compensation, employee relations, benefits, and performance management
- Detail-oriented with the ability to multitask
- Proficient computer skills, including Microsoft Word and Microsoft Excel
- Dependability, willingness to learn, and ability to work as part of a team
Genuine Parts Company Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Genuine Parts Company and has not been reviewed or approved by Genuine Parts Company.
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Retirement Support — Retirement programs include a 401(k) with company match and an Employee Stock Purchase Plan, with profit sharing and pension plans also mentioned. These elements indicate strong long-term financial support alongside ownership opportunities.
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Healthcare Strength — Benefits encompass medical, dental, and vision coverage with HSA and FSA options plus income-protection coverages like life, AD&D, and disability. This breadth suggests a robust core health and protection offering.
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Parental & Family Support — Paid maternity and paternity leave are provided in addition to short‑term disability, and an Employee Assistance Program supports families with counseling and life tools. These programs reinforce family support alongside standard PTO.
Genuine Parts Company Insights
What We Do
Genuine Parts Company (GPC), founded in 1928, is a global service organization engaged in the distribution of automotive and industrial replacement parts. We serve hundreds of thousands of customers from a network of more than 10,000 locations in 14 countries and have approximately 50,000 employees.
