Senior Specialist, Homeowners

Posted 18 Days Ago
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Senior level
Fintech • Financial Services
The Role
The Senior Specialist in Homeowners focuses on strategic planning and execution of Mortgage Products, managing propositions, ensuring regulatory compliance, and driving revenue through analysis and project management.
Summary Generated by Built In

Vision and Value Delivery

  • Ideate and determine a strategic plan/initiative, in alignment with Centre of Expertise and Service Partner teams to deliver business aspirations.
  • Remove obstacles and coordinate actions for successful implementation of initiatives.
  • Assist SL, Propositions & Business Development to plan and implement tasks required for delivery of Quest and business aspirations

Propositions & Business Development

  • Manage Mortgage Products, Propositions covering new product launch, review and discontinuation according to business plans to drive incremental revenue for Mortgage business
  • Stay informed and analyse Mortgage and property outlook, property/real estate market, economic trends and competitors to introduce offering to grow new Mortgage revenues  
  • Drive ideation, creation and timely implementation of project to improve or update on credit related matters including and not limited to customer scorecard, credit policy, customer journeys, processes, sales related matters i.e. Mortgage sales incentive, training, credit and knowledge and regulations, business support teams (eg. End-Financing Management, End-Financing Valuation, Credit Evaluation, Collections) that influence mortgage business with external and internal stakeholders
  • Ensuring adherence to internal and external regulations for new & existing products/ proposals, implementation, foundation setting and post implementation review with stakeholders, committees and management
  • Initiate project to address product-related issues and implement solutions and enhancements. Manage product related reports, partnership, regulatory management including audit, compliance
  • Perform regular peers’ business performance analysis to enable sustainable mortgage P&L
  • Review product pricing, introduce tactical pricing campaign to grow portfolio profitably to meet budget and manage daily SRR, improve SRR process, operations, reporting
  • Support Squad Lead for partners management (eg Cagamas, developers) to deliver incremental revenue growth

Other Initiatives

Lead initiatives and team member as assigned by Head, Homeowners or Head of Consumer Finance including and not limited to special rates requests, customer inquiries/ requests via CPM mailbox, business-related knowledge sharing, strategic business level/ bankwide projects

Skills Required

  • Extensive experience in mortgage products and propositions management
  • Strong analytical skills in mortgage market and economic trends
  • Ability to manage multiple stakeholders and regulatory compliance
  • Experience in project management related to credit matters
  • Demonstrated ability to drive revenue growth through product innovation
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The Company
HQ: Kuala Lumpur
14,000 Employees
Year Founded: 1997

What We Do

We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.

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