The Senior Specialist, Global Client Development Tools, supports the strategic advancement of global client engagement initiatives. This position plays an active role in recommending priorities for the clienteling tool roadmap and collaborates with cross-functional teams to analyze and enhance retail targeting and segmentation strategies. This role partners with global and regional stakeholders to translate business needs into actionable insights, capabilities, and continuous improvements across clienteling tools and AI initiatives.
Location: This role is in-person at our Corporate Headquarters in New York, NY.
Key Responsibilities:
Clienteling Tools & Capability Enhancement
- Lead the development of the clienteling tool roadmap, strategically balancing immediate business needs with long-term opportunities and tool integration.
- Drive the analysis and refinement of retail client segmentation and targeting strategies to maximize effectiveness and achieve optimal business results.
- Champion 360-degree initiatives, assisting with integration across all channels and touchpoints.
- Orchestrate collaboration with product, retail, and analytics teams to gather requirements and assess the effectiveness of client development programs.
- Provide executive-level summaries and strategic insights for senior leadership regarding project progress and outcomes.
Pioneer AI‑enabled initiatives, focusing on leveraging advanced technology to significantly enhance efficiency, elevate sales performance, and cultivate client loyalty.
Cross‑Functional & Regional Collaboration
- Serve as a trusted partner to Marketing, Retail, Digital Product, Analytics, and IT teams to ensure solutions are aligned with client objectives.
- Work with regional teams to own the collection of feedback, understand local needs, and support implementation of global tools and standards.
The hiring range for this position ranges from $92,310 - $124,892. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field; advanced degree preferred.
- 3+ years of experience in client development, retail strategy, or a related area, preferably within a global setting.
- Expertise in clienteling tools, retail segmentation, and omnichannel strategies.
- Strong analytical, organizational, and communication skills.
- Demonstrated ability to collaborate in cross-functional, multicultural teams.
Skills Required
- Bachelor's degree in Business, Marketing, or a related field; advanced degree preferred
- 3+ years of experience in client development, retail strategy, or a related area
- Expertise in clienteling tools, retail segmentation, and omnichannel strategies
- Strong analytical, organizational, and communication skills
- Demonstrated ability to collaborate in cross-functional, multicultural teams
Tiffany & Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..
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Parental & Family Support — Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
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Healthcare Strength — Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
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Wellbeing & Lifestyle Benefits — A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.
Tiffany & Co. Insights
What We Do
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.
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