Senior Specialist, Digital Print & Mail Fullfillment

This role is based in our Kansas City, MO location and is a requirement to be in the office daily.

At Sun Life, we look for optimistic people who want to make life brighter for our Clients. We understand the value of diverse cultures, perspectives, and identities, and want you to bring your full and authentic self to work. Every day, you’ll be empowered and challenged by working with dynamic colleagues to find new and innovative ways to make Sun Life the best benefits company in America.

The opportunity:

We are looking for a candidate who thrives on variety. Our Print and Mail Specialists perform a number of different duties each day, using a variety of software and equipment. The candidate must have a quick eye for details and an understanding of the deadline-oriented environment with multiple priorities we operate within to always make life brighter for our clients.

What you will bring with you:

Experience using production level, high speed scanners, printers, and mailing machines.

Comfortable using laptops and computerized equipment.

Demonstrated familiarity with Microsoft Outlook and Office products as well as Zoom and Teams meeting platforms.

Demonstrated ability working within a team, as well as independently with minimal Supervision.

Demonstrated ability to make production decisions to meet deadlines.

Demonstrated communications with team members, senior leaders, internal and external clients.

Strong customer service skills.

Understanding overtime may be required on short notice to ensure we meet our clients expectations.

Physical Demands:

Ability to work in either a seated or standing position for extended amounts of time.

Manual dexterity is required in carrying out responsibilities.

Ability to lift 30lbs on own and heavier items using available equipment such as carts or lifts.

Ability to work in a shared office/production environment.

Life is brighter when you work at Sun Life 

• Excellent benefits and wellness programs to support the three pillars of your well-being – mental, physical, and financial – including generous vacation and sick time, market-leading paid family, parental and adoption leave, a partially-paid sabbatical program, medical plans, company paid life and AD&D insurance as well as disability programs and more 

• Retirement and Stock Purchase programs to help build and enhance your future financial security including a 401(k) plan with an employer-paid match as well as an employer-funded retirement account

• A flexible work environment with a friendly, caring, collaborative and inclusive culture

• Great Place to Work® Certified in Canada and the U.S.

• Named as a “Top 10” employer by the Boston Globe's “Top Places to Work” two years running 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

If you are a California resident, the salary range for this position is: 

• Southern region: $41,700-$56,300 annually  

• Central region: $43,900-$59,300 annually  

• Northern region:$47,000 $63,500annually  

If you are a Colorado resident, the salary range for this position is $41,700-$56,300 annually  

If you are a New York resident, the salary range for this position is $47,000 $63,500 annually  

If you are Washington resident, the salary range for this position is $43,900-$59,300 annually  

We consider various factors in determining actual pay including your skills, qualifications, and experience. In addition to salary, this position is eligible for incentive awards based on individual and business performance as well as a broad range of competitive benefits. 

Sun Life Financial is a leading provider of group insurance benefits in the U.S., helping people protect what they love about their lives. More than just a name, Sun Life symbolizes our brand promise of making life brighter -for our customers, partners, and communities. Join our talented, diverse workforce and launch a rewarding career. Visit us at www.sunlife.com/us to learn more. 

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

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