We’re seeking a future team member for the role of Senior Specialist, Client Operations to join our Global Collateral team. This role is located in Tokyo, Japan.
In this role, you’ll make an impact in the following ways:
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Act as a key operational contact for clients, supporting day-to-day Triparty collateral activity, query resolution, reporting, and issue management.
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Applies advanced problem-solving skills, judgement, and experience to analyze information.
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Uses developed communication skills to deliver high quality service to a specialized client base
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Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
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Leads and participates in internal activities and initiatives designed to improve client experience.
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Contribute to process improvements, automation opportunities, and digital transformation initiatives to reduce manual touchpoints and enhance client experience.
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No direct reports.
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Provides guidance to less experienced team members.
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Supports multiple, complex client accounts.
To be successful in this role, we’re seeking the following:
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Bachelor’s degree or the equivalent combination of education and experience is required.
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5–7 years of relevant experience preferred, ideally in triparty collateral management, securities operations, custody, settlements, repo, agency lending, secured loans, or markets & client operations.
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Experience working with institutional clients and cross-functional internal teams in a global operating environment and/or client services preferred.
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Openness to consider working on Singapore Public Holidays and rotating shifts to accommodate different APAC time zones.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. About the TeamAt BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
- America’s Most Innovative Companies, Fortune, 2025
- World’s Most Admired Companies, Fortune 2025
- “Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Willingness to work on Singapore public holidays and rotating shifts to cover APAC time zones
- 5-7 years of relevant experience
- Experience in triparty collateral management, securities operations, custody, settlements, repo, agency lending, secured loans, or markets & client operations
- Experience working with institutional clients and cross-functional internal teams in a global operating environment and/or client services
BNY Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about BNY and has not been reviewed or approved by BNY.
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Healthcare Strength — Health coverage includes comprehensive options with a $0‑premium plan for eligible lower earners, expanded mental‑health support with personalized therapy, and strong income protection through short‑ and long‑term disability. These features have been recently enhanced and are paired with dental and vision coverage.
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Parental & Family Support — Parental leave provides 16 weeks of fully paid time for all parents, with added support such as adoption assistance. This breadth offers strong coverage for major family events.
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Retirement Support — The 401(k) program includes a company match and Roth options to support long‑term savings. Additional financial programs like tuition assistance and savings vehicles complement retirement readiness.
BNY Insights
What We Do
We help make money work for the world — managing it, moving it and keeping it safe. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Today we help over 90% of Fortune 100 companies and nearly all the top 100 banks globally access the money they need. For 240 years we have partnered alongside our clients to create solutions that benefit businesses, communities and people everywhere.
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