Senior Specialist - Change Management (Hybrid)

Posted 9 Days Ago
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North Chicago, IL, USA
Hybrid
97K-184K Annually
Senior level
Healthtech • Pharmaceutical
The Role
Develops and executes change management, communications, and training strategies for cross-functional projects. Conducts change impact, risk, and readiness assessments; builds stakeholder relationships; measures adoption and outcomes; creates communications and training materials; and supports eLearning and blended learning solutions. The role ensures deliverables align with branding standards, coordinates training logistics, and identifies opportunities to improve employee engagement, internal communications, collaboration, and organizational adoption.
Summary Generated by Built In
Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The Senior Specialist, Change Management will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, responsible for creating and implementing change management strategies and plans. This includes, but is not limited to, change management planning, , communication strategy and execution, stakeholder adoption, training curriculum design/maintenance, and creation and maintenance of training courses and course assets. The Senior Specialist, Change Management role will work to drive faster adoption, higher ultimate utilization of and proficiency which will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Responsibilities: 

•Develop and execute multiple change management strategies in support of project efforts, including consistent and integrated change management, communications, and training plans. Apply structured Change Management methodology to small-scale initiatives.

•The Senior Specialist, Change Management position will be accountable to the Associate Director of Change Management, Training and Communications in the Finance Shared Services Organization. The key impact of this role is to ensure meaningful, impactful Change Management activities to drive the effectiveness of multiple cross-functional projects.

•Collaboration with broader Cross Functional Teams, Stakeholder and Change Management Team on various projects to build integrated plans and ensure timely delivery of deliverables to support business needs.

•Conduct change impact analysis across people, process and technology dimensions, risk assessments, change readiness assessments to improve people ROI and successfully lead people through transitions

•Build relationships as trusted partner with leadership team and project leads to identify and address gaps.

•Defines and measures success criteria and monitors Change Management progress

•Ability to write and edit engaging and visually appealing communications in support of related projects and targeted process area coordinating with Director Change Manager, where needed (i.e.: project communications, success stories/wins, executive summaries, blog posts, presentations)Supports the design, development, and deployment of training courses and associated course assets leveraging eLearning and blended solutions

•Monitors and evaluates the effectiveness of training curriculum by creating and implementing measures to track outcomes.

•Utilizes standard communication and training templates and processes (i.e.: SharePoint and/or shared drive, Captivate)

•Ensures all change management, training and communication deliverables are in alignment with AbbVie Branding guidelines; formats/packages and organizes assets prior to delivery.

•Works with Director Change Management, Training, & Communications to identify and pursue related initiatives that will improve internal communications, promote employee engagement, and support/promote company culture and shared values. • Leverage available metrics and reports to identify Change Management opportunities to better support and drive model adoption and improve collaboration. Works closely with the Training Logistics team to ensure timely and accurate training and documentation

.

Qualifications

•Bachelors Degree with 6 years of experience OR Masters Degree and 5 years of experience OR PhD and 0 years of experience in related field.
•Change Management Methodology Certification Preferred (e.g.: PROSCI Certification, ACMP Certification, or Managed Change Certification)
•Analytical, problem solving, and conceptual skills
•Proven ability to adapt communication style for a variety of modes as well as for multicultural audiences.
•Strong command of the English language and effective communication skills with employees at any level in the organization, including executives, are a must.
•Strong group facilitation experience and written communication.
.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at  the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors  including  geographic location, and we may ultimately  pay more or less than the posted range. This range may be  modified in the future. ​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to  participate in our short-term incentive programs.  ​

Note: No amount of pay is  considered to be wages or compensation until such amount is earned,  vested,  and determinable. The amount and availability of  any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a   particular employee  remains in the Company's sole and absolute discretion unless and until paid and may be  modified at the Company’s sole and absolute discretion,  consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

Skills Required

  • Bachelor’s degree with 6 years of experience in a related field
  • Master’s degree with 5 years of experience in a related field
  • PhD with 0 years of experience in a related field
  • Analytical, problem-solving, and conceptual skills
  • Ability to adapt communication styles for varied communication modes and multicultural audiences
  • Strong English language proficiency and communication skills with employees at all organizational levels, including executives
  • Strong group facilitation and written communication experience
  • Change management methodology certification, such as PROSCI, ACMP, or Managed Change Certification

AbbVie Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AbbVie and has not been reviewed or approved by AbbVie.

  • Retirement Support Retirement programs are portrayed as a standout, with a dollar‑for‑dollar 401(k) match up to 6% and an additional annual company contribution based on age and service. Feedback suggests this materially boosts perceived total compensation for many U.S. employees.
  • Parental & Family Support Paid parental and caregiver leave are emphasized, including up to 12 weeks of fully paid parental leave for all parents and 4 weeks of paid caregiver leave in the U.S. Feedback suggests these policies are a meaningful differentiator for employees balancing family needs.
  • Leave & Time Off Breadth Time off is described as extensive, with tiered vacation that scales with tenure, 17 company holidays, and two paid volunteer days in the U.S. Feedback suggests the breadth of leave contributes notably to overall benefits satisfaction.

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The Company
HQ: North Chicago, IL
56,000 Employees
Year Founded: 2013

What We Do

AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people's lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.

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