Staples is business to business. You’re what binds us together.
As Senior Specialist, Category Development, you’ll turn customer, market, and competitive research into insights that help shape smarter category and portfolio decisions. Working closely with Merchandising and cross-functional partners, you’ll uncover unmet customer needs, spot emerging trends, and identify opportunities to strengthen assortments, support product innovation, and deliver differentiated growth, sustainable incremental margin, and greater customer value. If you enjoy connecting the dots between data and business strategy and turning what you learn into clear recommendations, this is an opportunity to make your insights count.
What you’ll be doing:
- Support analyzing category performance, assortment productivity, and Owned Brand penetration to evaluate category health and identify growth opportunities.
- Identify hero products, assortment redundancies, whitespace opportunities, and potential risks to inform portfolio decisions.
- Support quarterly and annual category reviews through scorecards, portfolio assessments, trend reports, and opportunity analyses.
- Benchmark competitive products, designs, materials, specifications, and value propositions to support product development and innovation.
- Track competitor assortments, pricing, product features, packaging, innovation, and emerging brands to assess the competitive landscape.
- Monitor customer reviews, ratings, and feedback alongside category trends and market shifts to identify unmet needs and emerging opportunities.
- Translate research and complex data into concise, executive-ready presentations, business cases, and actionable recommendations.
- Partner with Merchandising, Category Development, Product Development, Marketing, and Analytics to translate insights into informed business decisions.
- Maintain shared repositories of competitive intelligence and category insights, improving research methods and reporting tools as needed.
What you bring to the table:
- A curious, customer-focused mindset and an interest in understanding customer needs and purchasing decisions.
- Strong analytical and critical-thinking skills, with the ability to evaluate information from multiple sources and identify meaningful patterns.
- The ability to translate complex research and data into clear, actionable business insights.
- Sound business acumen and an understanding of how category performance, assortment strategy, and margin influence business results.
- Strong written, verbal, and presentation skills, including the ability to develop polished, executive-ready materials.
- A collaborative approach and the ability to build productive relationships with cross-functional partners.
- Initiative, sound judgment, and organizational skills to manage research independently, balance multiple priorities, and deliver accurate, timely work.
What’s needed- Basic Qualifications
- Bachelor’s degree in Business, Marketing, Merchandising, Analytics, Market Research, or a related field.
- 2+ years of experience in category management, merchandising, market research, consumer insights, business analytics, or a related field.
What’s needed - Preferred Qualifications:
- Experience supporting Private Brand, product development, or innovation initiatives.
- Experience using market research, competitive intelligence, or benchmarking tools.
- Advanced proficiency with Excel and data analysis techniques.
- Experience developing executive-level presentations and business recommendations.
- Knowledge of retail, consumer products, category management, and merchandising practices.
We Offer:
- Inclusive culture with associate-led Business Resource Groups
- Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
- Online and Retail Discounts, Company
The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Skills Required
- Bachelor's degree in Business, Marketing, Merchandising, Analytics, Market Research, or a related field
- 2+ years of experience in category management, merchandising, market research, consumer insights, business analytics, or a related field
- Experience supporting Private Brand, product development, or innovation initiatives
- Experience using market research, competitive intelligence, or benchmarking tools
- Advanced proficiency with Excel and data analysis techniques
- Experience developing executive-level presentations and business recommendations
- Knowledge of retail, consumer products, category management, and merchandising practices
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
