Position Overview
The Senior Solutions Sales Executive is a strong solution specialist with deep working knowledge of Diligent’s Risk & Audit products. This role supports revenue growth by understanding customer needs, positioning the right solutions, and helping customers address specific and sometimes complex Risk & Audit challenges.
This is an individual contributor role focused on engaging with customers, supporting opportunities, and partnering closely with Account Executives throughout the customer journey. As a trusted solution partner, the Solutions Sales Executive II provides product and domain expertise during co-selling and solution discussions, helping to influence customer decisions. The role also includes contributing to shared learning by exchanging knowledge and best practices with peers across the sales organisation.
This position suits a commercially aware, collaborative professional who enjoys working in a solution-led sales environment, influencing outcomes through expertise, and consistently delivering results while living Diligent’s values.
Key Responsibilities
- Demonstrates strong technical and domain knowledge of Diligent’s Risk & Audit products and solutions.
- Applies sound judgment, product expertise, and analytical thinking to recommend solutions that address customer challenges, including more complex use cases with appropriate support.
- Uses a solution-selling approach to understand customer needs and develop tailored solutions aligned to the Diligent One Platform.
- Maintains high levels of prospect engagement and satisfaction through proactive outreach, relevant insights, and consistent follow-up to support opportunity creation and progression.
- Partners with the Sales team on account planning, proposals, presentations, and other sales materials that clearly articulate solution value and technical capabilities.
- Contributes to the development of the Sales team by sharing product knowledge, insights, and best practices through informal coaching and collaboration.
- Effectively utilises sales tools to prospect new leads, support pipeline generation, schedule meetings, improve win rates, and contribute to bookings.
- Maintains accurate CRM records, forecasts, and regular reporting on pipeline and closed deals.
- Develops an understanding of the competitive landscape, customer priorities, and industry trends to inform opportunity and account strategy.
Required Experience / Skills
- Experience in the Risk & Audit domain is essential, ideally with good experience in TPRM (third party risk management). This may include experience selling Risk & Audit solutions or prior experience as a Risk & Audit professional without a formal sales background.
- Experience supporting or contributing to complex sales cycles and multi-stakeholder deals; experience leading large, strategic negotiations is a plus but not required.
- Ability to build and maintain relationships with stakeholders across different levels of an organisation.
- A continuous learning mindset with interest in developing deeper product, industry, and customer knowledge.
- Strong communication and presentation skills, with the ability to influence through insight and credibility.
- High curiosity and empathy, with strong questioning and listening skills to understand customer context and challenges.
- Self-motivated, results-driven, and comfortable working in a fast-paced, evolving environment.
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Skills Required
- Experience in the Risk & Audit domain, ideally including third-party risk management (TPRM), through solution sales or professional Risk & Audit work.
- Experience supporting or contributing to complex sales cycles and multi-stakeholder deals.
- Ability to build and maintain relationships with stakeholders across organizational levels.
- Continuous learning mindset and interest in developing product, industry, and customer knowledge.
- Strong communication and presentation skills with the ability to influence through insight and credibility.
- Strong questioning, listening, curiosity, and empathy skills.
- Self-motivated, results-driven, and comfortable in a fast-paced, evolving environment.
- Experience leading large, strategic negotiations.
Diligent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Diligent and has not been reviewed or approved by Diligent.
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Healthcare Strength — Healthcare coverage includes comprehensive medical, dental, and vision options. Wellness programs are also highlighted as part of the package.
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Retirement Support — Retirement offerings include a 401(k) with employer match in the U.S. and regional plans internationally. This structure underscores support for long-term savings.
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Leave & Time Off Breadth — Time off is framed as flexible with “unlimited PTO” and periodic recharge weeks in some areas. Parental leave is also promoted within the global package.
Diligent Insights
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization. Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line. Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
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