Senior Solutions Engineering Manager

About hyperexponential

We’re the creators of hx Renew, the world’s first pricing decision intelligence platform, purpose-built for the complexities of small, sparse, or fragmented insurance data. Recognised as the InsurTech Product of the Year, hx Renew empowers insurers to build sophisticated models in Python and React, reducing time-to-model from months to weeks or even days.

hx Renew is transforming insurance with customers like Aviva, Convex, and Inigo, doubling revenue in 2023, and achieving a $73M Series B from a16z and Battery Ventures. On track to become an InsurTech Unicorn, we aim to reach $100M in revenue in the next 2–3 years.

About the Solutions Engineering Team

hx’s Solutions Engineering Team thrives at the intersection of sales and engineering. Solutions Engineers are trusted technical experts who articulate technology and product positioning to executive, business, and technical audiences. They serve as primary technical support for field sales, driving the technology evaluation stage and ensuring success for hyperexponential's prospects and customers. Collaborating with sales counterparts, the team strategically guides customers toward commercial partnerships while addressing complex technical challenges.

Your Mission

You will lead and grow a high-performing team of Solutions Engineers, empowering them to deliver exceptional technical expertise and customer experiences. As a player-coach, you’ll drive strategy and execution across pre-sales engagements, manage the technology evaluation process, and collaborate cross-functionally to deliver tailored solutions that accelerate customer adoption of hx Renew.

Key Responsibilities

Leadership

• Hire, mentor, and lead a team of Solutions Engineers, fostering a collaborative, high-performing culture.

• Develop team members’ technical and business acumen to ensure readiness for high-stakes customer engagements.

• Strategize with sales leadership to align the team’s efforts with regional and global revenue goals.

Sales Enablement

• Design and deliver engaging, interactive product demonstrations tailored to client needs

• Lead proof-of-value projects to showcase the platform’s flexibility and value

• Collaborate with Account Executives to strategize and align on sales opportunities

• Address technical RFPs, RFIs, and due diligence requests with precision and clarity

• Serve as a subject matter expert in industry-specific challenges and articulate hx Renew’s ROI and value proposition to stakeholders

Customer Success

• Partner with customers to align technical solutions with their strategic objectives

• Provide guidance on integrating hx Renew into customer ecosystems during onboarding

• Build trusted, long-term relationships as a technical advisor

Technical Innovation

• Oversee the creation of reusable demo and sales assets, including code libraries, playbooks, and technical collateral

• Develop scalable strategies to expedite sales processes through automation, AI, and innovative tooling

• Act as a liaison with Field Engineering and Product teams to inform roadmaps based on market trends and customer feedback

Knowledge Sharing and enablement

• Mentor and certify team members on best practices for delivering technical solutions and product demonstrations

• Stay ahead of industry trends, competitive landscapes, and customer use cases to maintain hx Renew’s market leadership

• Represent hyperexponential at industry events, conferences, and through thought leadership content such as blogs and presentations

About You

Core Competencies

• Credible: Trusted as a technical advisor through expertise and strong interpersonal skills.

• Technical: Proficient in software development (Python preferred) and systems integration, with deep knowledge of APIs, security protocols (OAuth, SAML, etc.), and networking concepts.

• Client-Centric: Customer-focused, ensuring a seamless and positive experience for all stakeholders.

• Business-Savvy: Driven by ROI and efficiency, able to standardize repeatable processes and prioritize high-value projects.

Experience and Skills

• Proven experience in a senior Solutions Engineering or pre-sales leadership role within a SaaS or enterprise technology environment.

• Demonstrated ability to lead and scale high-performing teams, with a focus on hiring, coaching, and mentoring.

• Strong software development skills in Python

• Sound knowledge of integration patterns, databases, networking, and authentication protocols.

• Exceptional communication and presentation skills, able to engage technical and non-technical audiences alike.

• Track record of creating impactful technical assets (demos, playbooks, whitepapers).

Bonus Points

• Familiarity with insurance technology or actuarial modelling.

• Experience in a high-growth B2B SaaS environment.

• Proven success in scaling technical processes or leading a team

What do we offer?

• Share options

• £5,000 for individual and group training and conference budget

• 25 days holiday plus 8 bank holiday days (33 in total)

• Company pension scheme via Penfold

• Mental health and therapy provision via ⁠Spectrum.life

• Individual wellbeing allowance via Juno

• Private healthcare insurance through AXA

• Top-spec equipment (laptop, screens, adjustable desks, etc)

• Regular remote & in-person hackathons, lunch & learns, socials and games nights

• Team breakfasts and lunches, snacks, drinks fridge, fun office @ The Ministry

• Huge opportunity for personal development and mastery as we grow together!

Please note that background checks will be conducted as part of the hiring process to ensure compliance with our governance policies. We handle all background checks sensitively and in full compliance with relevant regulations. All applicant data will be processed in accordance with data protection regulations and our privacy policy.