Are you ready to unlock intelligence?
If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role:
Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
Support field sales in helping customers understand the value of the Kong API Management platform
Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
Support PoCs throughout the entire evaluation process
Ensure 100% customer satisfaction across assigned set of accounts
Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
Create technical documentation for DevOps, implementations, and services engagements
Any additional tasks required by manager
What You'll Bring:
7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
Solid understanding of cloud computing trends and open source business models.
You are a strong listener and communicator.
You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
Experience with Docker.
Fluent working on Linux OSes.
Familiarity with CD/CI pipeline.
Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong:
Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.
Skills Required
- 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company
- Experience working with open source technology
- Good knowledge of NGINX
- Good knowledge of Docker
- Good knowledge of HTTP
- Good knowledge of AWS
- Good knowledge of Postgres
- Good knowledge of Cassandra
- Solid understanding of cloud computing trends and open source business models
- Strong listening and communication skills
- Ability to lead discussions with Product Managers, Engineers, and Executives
- Background in post-sales or support (considered as an alternative path)
- Fluent working on Linux OSes
- Familiarity with CI/CD pipelines
- Familiarity with Kubernetes
- Familiarity with DCOS/Mesos
- Familiarity with Docker Swarm
Kong Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kong and has not been reviewed or approved by Kong.
-
Leave & Time Off Breadth — Flexible PTO, company-wide Unplug Days, and a four‑week paid sabbatical after five years are prominently offered to support rest and work–life balance. These programs are presented as meaningful perks beyond base pay and are highlighted across official materials and third‑party summaries.
-
Healthcare Strength — U.S. medical, dental, and vision coverage is described as strong, with plan quality drawing positive sentiment. Solid healthcare appears to contribute meaningfully to overall satisfaction with the total package.
-
Equity Value & Accessibility — Stock options are offered to most employees, creating ownership upside alongside cash compensation. Equity is positioned as a visible component that helps keep offers competitive for certain technical and go‑to‑market roles.
Kong Insights
What We Do
Kong Inc., a leading developer of API and AI connectivity technologies, is building the connectivity layer for AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. No AI without APIs.
Why Work With Us
It starts with how we show up for each other. We’ve created a workplace that’s intentionally flexible, deeply inclusive, and built for meaningful collaboration — whether virtual or in person. We trust our teams to own their work, and we give them the support, tools, and freedom to grow.
Gallery
