Senior Solutions Engineer

Job Title:

Senior Solutions Engineer

About Trellix  
Trellix is a global company redefining the future of cybersecurity. The company’s comprehensive, open, and native cybersecurity platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations. Trellix, along with an extensive partner ecosystem, accelerates technology innovation through artificial intelligence, automation, and analytics to empower over 50,000 business and government customers with responsibly architected security. More at https://trellix.com.

Role Overview:

As a Solutions Engineer, you'll work with enterprise account managers as a technical sales expert. You'll assist the sales teams in technical presentations, serve as the technical knowledge resource, conduct customer demos, help qualify customer requirements, build solutions that address customer needs, explain how those solutions solve customer problems, and detail our differentiation from the competition.
As a Solutions Engineer you'll understand and possess in-depth knowledge of Security, Cloud Architectures and on-premise hub and spoke infrastructures. Understand the challenges our customers face in today's work and the transformation going on in the security industry.

About the role:

• Oversee the solution sales activities within the sales process to gain the technical win and the customers' trust 

• Help the customers move securely into the cloud 

• Participate in solution led sales calls and prospect visits, qualifying the customer's requirements 

• Gather requirements, develop use cases, and understand our client's needs and constraints 

• Can present the "Threat Defence Lifecycle" and how this solves the customers' need and outcomes 

• Provide technical expertise on customer product and solution demonstrations 

• Create unsolicited solution proposals and ensure it meets or exceed the customer's requirements and is fit for the intended purpose 

• Manage the technical or solution response to RFIs/RFPs and orchestration of the virtual teams to help achieve a comprehensive consultative response 

• Present a solution proposal to the customer, demonstrate how we solve the customer's requirements and how this aligns with the customers' outcomes and differentiate from the competition 

• Lead the proof of concept from engagement, ownership of all activities and orchestration, through to completion 

• Retain a competent level of knowledge and technical experience across Trellix products, solutions and sales proposition 

• Remain current on cloud security trends and industry analysts report and use this knowledge to promote technical sales wins 

• Play a proactive role within your target accounts including building a trusted relationship, monitoring/managing customer issues in partnership with support, expand the existing footprint and promote displacements 

• A mentor for SEs sharing best practices, providing feedback to product 

• Technical account lead for Customer Executive Briefing events 

• Support customer beta activities and early adopter programs 

• Maintain the technical SE activities within Salesforce system 

• Participate in the Global Presales Enablement program, through the delivery of formal classroom training 

• Follow Trellix corporate guidelines and compliance 

About you: 

• Fluent English and Arabic

• Understanding of SecOps, XDR 

• Experience with Endpoint Security, EDR

Company Benefits and Perks:

We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Retirement Plans

• Medical, Dental and Vision Coverage

• Paid Time Off

• Paid Parental Leave

• Support for Community Involvement

We're serious about our commitment to a workplace where everyone can thrive and contribute to our industry-leading products and customer support, which is why we prohibit discrimination and harassment based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

Our Commitment to You:

At Trellix, we are committed to creating a safe and trustworthy experience for our customers, employees, and candidates. Please be aware that fraudulent recruiting activity can occur through fake job postings or impersonated communications.

Trellix conducts interviews through professional channels only and does not use text messages, instant messaging, or group chats for interviews. We will never request sensitive personal information—such as your date of birth, Social Security number, or national ID number—during the interview process.

Trellix also does not require candidates to pay fees, purchase products or services, or process payments of any kind as part of the recruiting or hiring process. And Trellix will never keep any original work authorization documents that we may be required to review during the hiring process.