Senior Solutions Engineer

Posted Yesterday
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Hiring Remotely in Sydney, New South Wales, AUS
In-Office or Remote
Senior level
Cloud • Information Technology • Professional Services • Sales • Software
As a leader in Enterprise Resource Planning, we're the essential partner for the world's most essential businesses.
The Role
The Senior Solutions Engineer will train team members, design technical solutions, deliver client presentations, and drive sales initiatives, facilitating business growth.
Summary Generated by Built In

Duties & Responsibilities

  • Prepare the Solution Engineer team to be successful through proactive training, sharing knowledge, and communicating best practices.
  • Deliver presentations and conducts sales conversations with confidence and credibility to C-level clients, both in small meeting and large group formats; assisting with cost evaluation and providing pricing solutions.
  • Advise team members and sales prior to customer calls and/or sales strategy sessions; acts as subject matter expert in multiple families of solutions.
  • Designs technical business solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all stakeholders.
  • Responsible for driving a variety of initiatives and projects, and strategically works with sales, partners and customers to uncover and develop emerging business opportunities.
  • Assist the Solution Engineer team to be successful through proactive training, sharing knowledge, and communicating best practices.
  • Role will involve approximately 20% travel

Knowledge, Skills & Abilities

  • Minimum of 8 years of experience in presales or consulting within the ERP industry, or equivalent operational ERP experience.
  • Background of success supporting both direct and channel sales.
  • Experience in the manufacturing industry, ideally with additional experience in distribution or finance industries.
  • Documented experience of giving customer presentations / demonstrations.
  • Successful candidates may have worked for ERP companies such as: SAP, Microsoft, Oracle/Netsuite, Infor, Sage or Syspro, or their Value-Added Resellers (VARs).

Qualifications

  • 8+ years applicable experience and demonstrated success/knowledge.
  • 4+ years of specialized/industry.
  • Bachelor’s degree (or equivalent experience).

#LI-DA1 #REMOTE

About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Danial Azizi

Skills Required

  • 8+ years of presales experience within the ERP industry
  • Background in manufacturing, distribution, or finance industry
  • Bachelor's degree or equivalent experience

Epicor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.

  • Healthcare Strength Health coverage is described as solid in the U.S., with medical, dental, and vision options viewed as generally competitive. This tends to land as “good fundamentals” rather than a standout differentiator.
  • Retirement Support Retirement support is framed as a strong point, with the 401(k) commonly characterized as good and competitively rated. The match structure is described as in line with many mid-size software employers.
  • Leave & Time Off Breadth Leave and time off flexibility is positioned as a meaningful benefit, including an “unlimited PTO” approach in many U.S. roles. The policy is often seen as workable when team norms support taking time away.

Epicor Insights

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The Company
HQ: Austin, TX
6,280 Employees
Year Founded: 1972

What We Do

We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Why Work With Us

Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.

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