Stytch is the platform for user authentication and anti-fraud tooling. We make it simple for developers to build complex authentication flows in minutes.
We’re looking for an experienced Solutions Engineer who thrives on educating, problem-solving, and building relationships with developers at industry leading companies. In this role, you will be responsible for understanding the needs of our customers, communicating solution designs, and leading technical evaluations. Throughout that path, you’ll be serving as the auth subject matter expert with our customer’s engineering team to drive a smooth and speedy evaluation.
This is a hybrid, full-time position based in the SF Bay Area. We aren’t looking for someone to be in-office 5 days per week, but are looking for someone who is excited to collaborate in-person on a weekly basis (2-3 days per week in-office).
What Excites YouA collaborative environment, working with prospective customers and internal teams to push our product forward
Serving as a confident technical resource and voice for our customers
Learning — our product suite and problem space is continually evolving, and staying on top of those changes is critical to success
Building strong relationships with prospective customers to ensure a successful evaluation
Demonstrated ability to communicate credibly and effectively at all levels; everyone from a CTO to a software engineer
Grit — tenacity, curiosity, and drive to find the solution that works for customers and collaborate closely with engineering and product to give feedback and push for new features when needed
Ability to read and write code – our product and customers are highly technical and we often share example apps and code snippets to help them understand our product
Familiarity with modern web services and APIs. Experience with authentication protocols (SAML/OAuth), MFA, IdP is a bonus
Enthusiasm to work in a high-growth environment and to help build processes and tools as needed
Experience in a technical consulting role supporting mid-market or enterprise customers
Lead technical customer conversations to identify, qualify and address customers’ authentication use cases, requirements and constraints
Collaborate with the sales team to demonstrate the business and technical value of Stytch
Lead technical demos and POCs of Stytch’s authentication platform
Codify learnings from customer deployments into repeatable implementation methodologies and playbooks
Develop technical domain expertise of authentication and authorization concepts and policies such as SAML, OIDC, and OAuth
Partner with our Product organization to help shape our roadmap based on prospect and customer feedback, challenges and growth drivers
Expected on-target earnings (OTE) for this position is between $170,000 - $220,000 with a base/variable split of 80%/20%. The anticipated OTE range is not inclusive of full benefits including equity, health care insurance, time off, paid parental leave, etc. This base salary is accurate based on information at the time of posting. Actual compensation for hired candidates will be determined using a number of factors including experience, skills, and qualifications.
We're looking to hire a GREAT team and that means hiring people who are highly empathetic, ambitious, and excited about building the future of user authentication. You should feel empowered to apply for this role even if your experience doesn't exactly match up to our job description (our job descriptions are directional and not perfect recipes for exactly what we need).
We are committed to building a diverse, inclusive, and equitable workspace where everyone (regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics) feels like they belong. We look forward to hearing from you!
Learn more about our team and culture here!
Stytch participates in e-verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the United States.
#li-hybrid
Top Skills
What We Do
Stytch is the most powerful identity platform built for developers. By powerful, we mean:
**Comprehensive:** Stytch has everything you need to identify, authenticate, and manage your users, including fraud prevention tools like device fingerprinting.
**Adaptable:** Stytch is the only auth provider that enables you to build directly with our APIs or our suite of SDKs, so you can deliver the ideal experience to your users – whatever your architecture.
**Ready to scale:** With a wide array of auth methods and sophisticated architecture underpinning our infrastructure, Stytch’s infrastructure is built to grow with you as your use cases expand and your needs become bigger and more complex.
Whatever your tech stack, whatever your use case, we have the infrastructure and features you need to secure and scale your application.
At Stytch, we believe our ultimate success will be determined by two factors:
- Building a product that delights both customers and end users
- Creating a work environment where everyone thrives
These two cannot exist without the other — without a great culture, we won't be able to deliver a great product over the long run; similarly, having a great culture will be fleeting if we don't deliver a product that developers and users love.
Why Work With Us
Stytch is a fast-paced environment that has a bias for action–we’re growing quickly and believe in learning by iterating and taking bold, but calculated risks. We’re building a culture that values psychological safety–while technical skills are critical, empathy is a key company value and we evaluate candidates on both during the hiring process.
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