Senior Solutions Engineer

Reposted 16 Days Ago
Hiring Remotely in USA
Remote
Senior level
Artificial Intelligence • Analytics
The Role
In this customer-facing role, you'll act as a technical advisor during the sales process, demonstrating product capabilities and guiding prospects through their evaluations. You'll work with IT and business leaders to present technical solutions, emphasizing your expertise in SaaS and AI technologies while supporting seamless transitions post-sale.
Summary Generated by Built In

About Brightfield

At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.

With over $573B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.

We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.

About the Role

We are seeking a Senior Solutions Engineer to serve as a trusted technical advisor and partner to account executives during the sales cycle. This is a customer-facing, revenue focused, and high-impact role that blends deep technical expertise with exceptional communication and storytelling skills.

You will partner with Sales, Product, and Customer Success teams to guide prospects through the sales cycle. Key focus will be to demonstrate TDX capabilities to support the customer’s business needs, facilitate technical evaluations, and describe how TDX’s architecture and security framework complements the customer’s environment. This role requires strong experience with SaaS, sales motions and GTM as well as deep technology, AI and data platforms. 

What You’ll Do

  • Act as the technical lead during the presales process, supporting the sales team through product demonstrations, discovery calls, business cases, and architecture deep dives.
  • Develop and present business cases that quantify the value of TDX, aligning technical capabilities with customer goals and ROI expectations.
  • Explain the value of Brightfield’s AI and data capabilities within the TX platform.  This includes how we have architected and implemented our AI pipelines, LLMs and data pipelines.  
  • Design integration approaches that align with customer environments—ranging from interoperability and data exchange across various sources, APIs, and data pipelines
  • Present and explain our platform architecture, AI strategy, security model, and data processing practices with confidence and clarity.
  • Support prospects through technical due diligence, security reviews, and IT risk assessments.
  • Serve as a bridge between Sales, Product, Customer Success and Services to ensure smooth handoffs and customer success post-sale.

Who You Are

  • Sales and solutions focused technologist who can articulate the value of a software solution to customers.
  • A trusted technical advisor and strong communicator who thrives at the intersection of technology, strategy, and sales.
  • Confident and compelling presenter, comfortable with both technical audiences (architects, IT leaders) and executive stakeholders (procurement, HR).
  • Deep understanding of modern SaaS architectures, AI and ML models, and enterprise integration patterns.
  • Adept at simplifying complexity, building trust, and guiding customers through technical decisions with a consultative approach.
  • Passionate about data, security, and helping customers unlock insights and innovation through smart design.

What You’ve Done:

  • 7+ years in software presales, solutions consulting, or a similar customer-facing technical role.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field preferred.
  • Strong technical foundation in:
    • SaaS delivery models and associated operational and security considerations
    • AI and analytics platforms
    • Integration design patterns (e.g., flat file, SFTP, APIs)
    • Cloud platforms (e.g., AWS, Azure), encryption, communications security, and authentication protocols (SAML, LDAP, OAuth)
    • Enterprise risk and IT governance frameworks
    • Data analytics and machine learning concepts and their application to enterprise solutions
  • Experience supporting complex sales cycles with enterprise customers, particularly those with stringent IT/security requirements.

Equal Opportunity Employer
Brightfield is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

Top Skills

AI
APIs
AWS
Azure
Data Platforms
Encryption
Ldap
Oauth
SaaS
SAML
Sftp
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The Company
HQ: New York, NY
69 Employees
Year Founded: 2006

What We Do

Founded in 2006, Brightfield is a workforce analytics company that helps the Global 2000 design their workforce precisely right. We couple deep expertise with the world’s most advanced, AI-driven analytics platform - TDX to deliver actionable insights.

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