Job Title: Solutions Engineer
Employment Status: Full-time
Office Hours: Monday - Friday; hybrid schedule
Location: Boston, Massachusetts
Salary: $128,000 - $148,000 base + variable + equity options
*compensation may be negotiated based on experience level
As a Solutions Engineer at Ketryx, you will play a critical individual contributor role focused on technical engagement with large enterprise customers. You’ll act as a trusted advisor to prospects and customers throughout the sales cycle, leading deep technical discovery, tailored demos, and proof-of-concepts that demonstrate how Ketryx fits into modern DevOps environments while meeting strict regulatory requirements. We offer the autonomy and support that encourage your personal and professional growth as we continue to scale our operations in the Boston office.
Our ideal candidates will have demonstrated previous results in a fast-paced and demanding atmosphere. Someone who is a self-starter and eager to contribute new ideas and strategies in a fast-growing startup will do well in this position. In this role, you will be allowed the opportunity to implement your target-driven work ethic and support Ketryx's mission to impact 100 million patient lives by 2030. This position will be based in our Cambridge, MA office. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of employment Visas (including H-1B), F-1 visas, or Optional Practical Training (OPT) status at this time.
Responsibilities:
Technical Discovery & Solution Design
- Lead technical discovery sessions with enterprise prospects, uncovering business challenges and mapping them to Ketryx’s platform capabilities.
- Design tailored solutions and proofs-of-value that demonstrate measurable impact.
- Act as a subject matter expert on DevOps practices and software development in regulated environments.
Demonstrations & Value Mapping
- Prepare and deliver tailored demonstrations of Ketryx’s platform, aligning key features with customer pain points.
Sales Partnership & Customer Engagement
- Collaborate with sales teams to shape proposals that highlight Ketryx’s value: faster releases, higher software quality, and continuous inspection readiness.
- Serve as the technical point of contact during evaluation and implementation phases.
- Address customer questions around integrations, security, validation, and compliance.
Industry Expertise
- Stay current on industry regulations, development practices, and competitor capabilities.
Required Skills:
- Bachelor’s degree in Computer Science, Biomedical Engineering, or a related technical field.
- Minimum of 4 years of experience in sales engineering, technical consulting, or customer success, preferably with enterprise clients.
- Deep understanding of software development workflows, DevOps toolchains, and Application Lifecycle Management.
- Familiarity with life sciences regulations (e.g., FDA, EMA) and software validation requirements.
- Strong communication and presentation skills, with the ability to explain technical concepts to both technical and non-technical audiences.
- Experience with various DevTools and understanding of their role in the software development process.
- Willingness to travel.
Preferred Skills:
- Comfortable working cross-functionally in fast-paced settings.
- Prior experience in technical product software, especially in the life sciences space.
- Exceptional organizational and time-management skills.
- Previous startup experience.
Keywords: medical device software, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS, sales engineer
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Generous PTO for full-time
Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.
Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!
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What We Do
Ketryx is the first and only connected application lifecycle management software for the life sciences industry. Our automation-based software enables companies building FDA-regulated software and AI-based applications to accelerate development through modern cloud-based tools while improving quality and compliance. Ketryx creates a real-time, and traceable, single source of truth by overlaying product development tools and connecting all items, risks, code, and tests. Teams reduce their time to market with automated documentation and improve their quality and compliance through the enforcement of SOPs across connected systems
