Senior Solutions Engineer

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Senior Solutions Engineer to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment. 

As a Senior Solutions Engineer, you will be an integral part of the entire sales cycle, helping to achieve technical wins and to drive the adoption of our solutions and products. You will be a key member of the sales organization, responsible for the design and architecture of Acronis platform solutions. This is a very dynamic role and you will have the option to evolve and take your career to the next level. The ideal candidate has previous experience working with cloud & security technologies or vendors, consulted or did solution sales, and is passionate about understanding new technologies in cloud computing and the security space.

WHAT YOU'LL DO

• Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
• Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
• Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
• Analyze business requirements, market strategies, and policies relating to data protection.
• Manage strategic accounts collaborating with Acronis Account Managers to influence and develop sales strategies.
• Facilitate customer evaluations and proof of concept activities for Acronis solutions.
• Perform technical troubleshooting and secure technical wins during the pre-sales process.
• Position solutions that address customer business problems and act as a technical advisor.
• Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
• Gather technical requirements, develop cost-effective solutions, and present them to prospects.
• Develop responses to RFIs & RFPs.
• Assist in integrating MSPs RMM platforms with the Acronis Platform and work closely with cross-functional teams.
• Understand complex customer needs and develop innovative solutions.
• Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 5+ years of proven experience in a similar position within a cyber security company with a strong understanding of industry practices and protocols
• Relevant experience with data center IT architecture design and Cloud-based applications such as Microsoft 365 and Google Workspace
• Backup, Disaster Recovery, and Storage solution design experience
• Experience with Hyper-V & VMware Virtualization platforms (other platforms beneficial)
• Security experience in one or more of the following areas:
  - Antivirus / Ransomware Protection
  - Patch Management
  - Vulnerability Assessment
  - EDR/MDR/XDR
  - Email Security
  - Data Loss Prevention (DLP)
  - Network Security
• Knowledge of Microsoft Operating Systems (Linux or other operating systems beneficial)
• The ability to articulate technical and business value propositions
• Experience in customer and sales opportunity management practices
• Must be a good listener, creative, intuitive, a team player, and have the ability to resolve problems
• A high level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high level of accuracy
• Should be an articulate, persuasive, and polished oral and written communicator, able to discuss and negotiate around technical issues effectively
• Ability to travel (including international 15%)
• Fluent in English and French (please submit resume in English only)

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of 'A-Team' plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

 Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

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