Senior Solutions Engineer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on ecades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.

If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.

As the Senior Solutions Engineer, you will focus on project work that improves our systems and infrastructure, act as an escalation point for the System’s Operations team, and work the most advanced problems and incidents through to root cause resolution. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do

You’ll take ownership of work that gives us our competitive edge, including:

• Applying best practice and configuring virtual environments including hyper-visors and Kubernetes.
• Working with multiple public clouds to deliver solutions to the business that are cost effective and scalable.
• Deliver solutions that are portable and can be moved between public clouds or to on-prem.
• Use code repositories and IaaC to deliver projects that repeatable and predictable.
• Analysing current systems and searching for optimizations in spending on all resources with a focus on items like software licenses and hardware sprawl.
• Continually research new technologies, maintain strong relationships with top vendors, arrange POC reviews of new tech to validate cost effectiveness within the group and negotiate highly discounted deals in a morally sound way.
• Work closely with the PMO team to effectively manage projects that you and the team work on.
• Use Confluence as a central repository for information about Infrastructure and how-to documents to enable others in the team to upskill easily and get tasks done as to DOS best practice.
• Ensure that standards like ISO27001, SOX, etc. are maintained.
• Analyse current infrastructure and actively seek ways to innovate and optimize our systems through self-initiated projects that are monitored and managed by PMO.
• Promote automation within the team.
• Ensure monitoring is in place to detect failure or potential failure of all systems including but not limited to Servers, Storage and Data Centre services such as UPS, Air-con and Generators.
• Work closely with other Infrastructure teams to understand their requirements or challenges and match their needs with solutions available.
• When required work closely with the Architect team to facilitate the alignment of future needs with the infrastructure already deployed within the group.
• Work closely with the Solutions Delivery Manager to plan and forecast for needed hardware spends to proactively match all needs of the business.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring

You’re someone who brings:

• A Relevant Information Technology tertiary qualification and, Microsoft and AWS Certifications
• Minimum 5 years’ experience in the Information Technology industry using Microsoft Technologies
• Experience with Terraform and code repositories
• Understanding of systems and architecture (DB’s, Servers, Networks, storage, etc.)
• Ability to troubleshoot in a timely and effective manner
• Ability to convey complex problems to Business stakeholders in an easy and efficient way

Desirable skills you’ve got up your sleeve

It would be great if you also have some the following skills:

• SOX understanding and experience operating controls.
• Business process understanding.
• Kubernetes understanding and knowledge.

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best:

• Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast.
• Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career.
• Support that has your back. Our Employee Assistance Programme offers resources for you and your family.
• Group Life Cover
• Funeral Fund Benefit
• Income Continuation Benefit
• Medical Aid Subsidy
• Retirement Annuity Subsidy

Ready to feel superclass?

At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Game on!

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow!