The Role
Leads technical customer solutions for transit-system proposals, translating requirements into compliant commercial offerings. Reviews specifications and bid documents, coordinates engineering and subcontractor input, supports bid reviews and customer clarifications, develops technical scopes and sales materials, and represents solutions at industry events. Collaborates across sales, engineering, procurement, operations, quality, and field service teams while supporting product-roadmap and market-development activities.
Summary Generated by Built In
POSITION SUMMARY
Serve as the technical lead for customer solutions by supporting proposal development, influencing design strategies and translating customer requirements into integrated, commercial offerings.
ESSENTIAL FUNCTIONS- Interface with Transportation Systems Division (TSD) management and related staff, Mitsubishi Electric (MELCO) overseas Marketing department, TSD’s QA, Procurement, Operations, Field Service, Programs, and Engineering staff to support all technical proposals.
- Contribute to the preparation and submission of technical proposals for transit system products and services in response to customer inquiries, bid requests, RFPs, and RFQs.
- Review customer specifications, technical requirements, and bid documentation to support the development of compliant technical proposals. Interface with customers as necessary to clarify the proposal.
- Assist in coordinating the internal bid review process, including supporting the preparation of bid review presentations and supporting documentation.
- Engage, interface and coordinate with engineering teams at MELCO and subcontractors for their technical involvement and responses related to technical specifications.
- Support customer-facing activities by assisting with clarification of technical aspects of proposals as they are part of the technical solution.
- Support Outside Sales in development of initial technical scopes to supply a solution or product configuration.
- Represent MEPPI at industry conferences, trade shows, and technical forums to support product discussions, gather market insights, deliver presentations, publish white papers and promote MEPPI’s solutions.
- Develop and update sales aids and customer presentation material.
- Support and assist the Sales Department as needed.
- Further the goals and positive, professional image of Transportation Systems Division through effective dealings with customers, vendors and internal departments.
- Bachelor’s Degree in Engineering and a minimum of 6 years of experience in sales support in the transit industry or related fields, or equivalent education and experience.
- Intermediate knowledge of transit industry product lines.
- Advanced written communications skills.
- Intermediate interpersonal skills with ability to maintain relationships with diverse customer and supplier groups.
- Intermediate skills in negotiating terms and conditions with customers.
- Intermediate ability to analyze technical products and market need to arrive at an appropriate product roadmap.
- Intermediate ability to communicate and influence customers and suppliers to adopt approaches that include MEPPI solutions.
- Intermediate ability to read and understand technical drawings and related materials.
Skills Required
- Bachelor's degree in Engineering or equivalent education and experience
- Minimum 6 years of experience in sales support within the transit industry or related fields
- Intermediate knowledge of transit industry product lines
- Advanced written communication skills
- Intermediate interpersonal skills and ability to maintain relationships with diverse customers and suppliers
- Intermediate negotiation skills for customer terms and conditions
- Intermediate ability to analyze technical products and market needs to develop an appropriate product roadmap
- Intermediate ability to communicate with and influence customers and suppliers to adopt company solutions
- Intermediate ability to read and understand technical drawings and related materials
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The Company
What We Do
Mitsubishi Electric Power Products, Inc. (MEPPI) is a U.S. affiliate of Mitsubishi Electric Corporation of Japan. The company provides engineering and manufacturing expertise for North American power systems, rail transportation, and large-scale video displays. Its portfolio includes gas circuit breakers, power transformers, and LED displays, serving electric utilities, transit authorities, and commercial industries at the intersection of energy, data, and mobility.


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