Senior Solutions Engineer

Posted Yesterday
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Burlington, MA, USA
In-Office
100K-145K Annually
Senior level
Other • Security
The Role
Lead cross-functional engineering teams to execute customer projects delivering high-performance thermal solutions. Drive thermal architecture, feasibility analysis, project risk management, and customer communication. Collaborate with sales during handovers, inform product roadmaps from project insights, and ensure execution meets schedule, scope, and quality requirements in a manufacturing-ready environment.
Summary Generated by Built In

About Johnson Controls 

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.  

Visit johnsoncontrols.com for more information and follow @Johnsoncontrols on social platforms.  

What you will do

Thermal limits are the hidden bottleneck holding back the world’s most advanced technologies—AI infrastructure, semiconductor equipment, power electronics, and mission-critical defense systems. At Johnson Controls, we don’t work around those limits—we eliminate them.

Powered by our breakthrough Stack Forging™ process, we engineer high-performance thermal components and integrated cooling loop solutions designed for direct deployment into AI, HPC, and other demanding environments. The result: a best-in-class thermal management platform built for the systems that push performance to the edge—and beyond.

Join the movement as a Builder on the Stack Forging Thermal Solutions team at Johnson Controls, as a Senior Solutions Engineer located in Burlington, MA. This is a team of roll-up-your-sleeves innovators who set bold standards—for themselves and for each other. We operate without silos, thrive on open collaboration, and believe the best ideas come from thinking out loud and challenging the norm.

This position requires an onsite presence 4 days a week, with an option to work remotely 1 day a week. Candidates must be commuting distance to the facility, or able to relocate. Only US citizens and/or Permanent Residents of the US will be considered, as sponsorship is not available for this position.

How you will do it

Project Coordination & Management

  • Once a project is won, lead a cross-functional team of engineers to ensure the successful execution of the project.

  • Proactively identify and manage project risks, ensuring projects are delivered on time, within scope, and to the highest quality standards.

  • Support clear, proactive communication with customers, providing updates, managing expectations, and resolving technical challenges efficiently

  • Collaborate closely with sales and technical sales teams during handover phases to ensure continuity and a deep understanding of customer expectations

  • Drive project success by aligning internal engineering, operations, and customer stakeholders around clear objectives and deliverables.

Thermal Architecture & Feasibility

  • Develop novel thermal-fluid solutions and concepts that map our capabilities to customer needs.

  • Participate in initial analysis and feasibility assessments to determine if a customer's problem is a strong fit for our technology.

  • Distill insights from projects to help inform the product and technology roadmap.

What you will need

Required

  • Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics or a related field

  • 5+ years of experience

  • Expertise in thermal management, heat transfer, and related system design principles

  • Experience in a customer-facing capacity (e.g., applications, sales, or field engineering)

  • Demonstrated ability to lead and oversee technical projects

  • Experience in project management fundamentals, with a focus on execution, including requirements definition, risk management, and schedule oversight

Preferred

  • A graduate degree in Mechanical Engineering, Aerospace Engineering, Physics, or a related field with a focus on thermal fluids

  • Experience in a manufacturing setting

  • Familiarity with manufacturing processes and design for manufacturability (DFM) principles

Export Control Requirement: This position may require access to information, technology, technical data, software, or other items subject to U.S. export control laws and regulations. Any offer of employment for this position may be contingent upon the candidate's ability to obtain and maintain any required export authorization or eligibility to access controlled items.

HIRING SALARY RANGE: $100,000 - $145,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Skills Required

  • Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Physics, or related field
  • 5+ years of experience
  • Expertise in thermal management, heat transfer, and system design principles
  • Experience in a customer-facing capacity (applications, sales, or field engineering)
  • Demonstrated ability to lead and oversee technical projects
  • Experience in project management fundamentals including requirements definition, risk management, and schedule oversight
  • Must be U.S. citizen or Permanent Resident (sponsorship not available)
  • Onsite presence 4 days per week; commuting distance to Burlington, MA or able to relocate
  • Graduate degree in Mechanical/Aerospace Engineering, Physics, or related field (focus on thermal fluids)
  • Experience in a manufacturing setting
  • Familiarity with manufacturing processes and DFM principles

Johnson Controls Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.

  • Retirement Support Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
  • Leave & Time Off Breadth Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
  • Flexible Benefits Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.

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The Company
HQ: Chennai
100,000 Employees
Year Founded: 1885

What We Do

At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.

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