Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job DescriptionAs a Senior Solutions Engineer, you will contribute important product, technical, and industry expertise to help team efforts to win new business and service existing accounts.
The Senior Solutions Engineer will influence pre-sales strategy and apply Experian Marketing Services (EMS) Identity and Collaboration solutions to best meet client goals. You will become an expert in varying requirements and use cases across our broad portfolio of customers and develop the skills to configure, implement, and support client data flows.
The Senior Solutions Engineer must explain the EMS product positioning to business and technical audiences while maintaining customer relationships. Knowledge of digital and offline marketing, combined with technical and analytical expertise, is necessary to explain details, answer questions, and architect solutions using EMS technology.
In this client-facing role, you will work with the EMS Product Management and Engineering teams to create solutions and enhance EMS products based on customer feedback and market demand.
You will report to the Director, Graph Solutions.
You'll have the opportunity to:
- Be an AdTech solutions consultant and a technical product expert during client meetings to explain EMS solutions and value.
- Create narratives, presentations, and reports to convey EMS value to prospects and clients.
- Organize and provide responses to functional and technical elements of RFIs/RFPs.
- Be the primary technical contact for follow-up questions, pilot and integration setup, and to provide documentation.
- Gather technical requirements from clients and work with the EMS Product team to architect solutions.
- Manage client data ingestion process for pilots and tests.
- Configure client solutions using standard EMS Identity and Collaboration products.
- Collaborate with internal service teams to lead the delivery and support of bundled product offerings.
- Escalate, track, and resolve client implementation issues.
- Document and report relevant marketplace insights and client requests to inform future product development.
- Work with Product and Engineering teams to develop custom solutions within the product development framework.
- Be the technical resource to support ongoing business development projects.
Your background:
- 5+ years of experience as a Solutions Engineer or Solutions Consultant.
- Knowledge of digital and offline marketing, data, and underlying technology .
- Experience asking critical questions to scope projects, qualify/disqualify opportunities, and gather detailed product requirements.
- Experience authoring client narratives, presentations, and reports to convey value.
- Proficient in data analysis and SQL.
- Knowledge of core internet/web technologies and digital marketing/advertising technologies (AdTech).
- Experience managing multiple client and prospect accounts simultaneously.
Benefits/Perks:
- Great compensation package and bonus plan.
- Core benefits including medical, dental, vision, and matching 401K.
- Flexible work environment, ability to work remote, hybrid or in-office.
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays.
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html.
At Experian, our people and culture set us apart. We're committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others.
Want to see what life at Experian is really like? Explore Experian Life on social or visit our careers site.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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This is a remote position.
Top Skills
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society.
During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity.
We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime.
For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.
Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
About Experian:
Bringing data to life requires creativity, passion, flexibility and expertise.
We want you to share in our success. That's why we offer rewards that recognise great performance.
Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career.
Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
