We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders.
Responsibilities:
- Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
- Empower customers in their security adoption journey, helping them to define a secure strategy,
- Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
- You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform
- Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
- Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
- Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings.
Key Skills:
- 7+ years experience in a pre-sales SE role;
- Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects.
- Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams).
- Customer Focus. Customer obsessed leader with an "I will get it done" approach to solving customer challenges.
- Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes.
- Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor.
- Understanding of how customers make buying decisions, how to explain ROI.
Technical Skills:
- A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more):
- Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP
- Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management
- HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), serverless application development
- Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
- Cloud computing technologies such as AWS, GCP, Azure and others
- Some scripting or programming experience with one or more of JavaScript, Python, Golang, BASH
- Understanding of, or experience with, regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight.
Bonus!
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
- You've built a web application before, or contributed to an existing application in a meaningful way;
- You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them;
- Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2;
Top Skills
What We Do
Cloudflare, Inc. (NYSE: NET) is the leading connectivity cloud company on a mission to help build a better Internet. It empowers organizations to make their employees, applications and networks faster and more secure everywhere, while reducing complexity and cost. Cloudflare’s connectivity cloud delivers the most full-featured, unified platform of cloud-native products and developer tools, so any organization can gain the control they need to work, develop, and accelerate their business.
Powered by one of the world’s largest and most interconnected networks, Cloudflare blocks billions of threats online for its customers every day. It is trusted by millions of organizations – from the largest brands to entrepreneurs and small businesses to nonprofits, humanitarian groups, and governments across the globe.
Why Work With Us
Cloudflare employees come from all walks of life. We are mission-driven, and our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
Gallery
Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
