Available Locations: Remote, Pacific North West What you'll do as a Solutions Engineer
The Pre-Sales Solution Engineering organization owns the technical sales of the CloudFlare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.
You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.
Specifically, we are looking for you to:
- Identify and map customer initiatives and business problems to Cloudflare solutions
- Build relationships and technical champions within customer accounts
- Develop and present customer presentations at every Enterprise Customer's organization level
- Lead demo and proof-of-concept activities for Cloudflare prospects and customers
- Demonstrate your expertise of Cloudflare with your peers through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
- Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
- Apply in-depth vertical knowledge or domain expertise. Advise on best practices.
Basic Requirements
- Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
- Solid communication, written and presentation skills
- Ability to work on several projects and activities concurrently
- Highly driven individuals that are curious, team players and work with a sense of urgency
- Bachelor's Degree or equivalent in relevant work experience
Examples of one or more desirable skills, knowledge and experience
- Fundamental understanding of customer network and/or application architectures.
- Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
- Understanding, knowledge or experience of application and/or network security
- Understanding, knowledge or experiences with SaaS application environments
- Understanding, knowledge or experience with VPN and remote access challenges
- Understanding, knowledge or experience with SIEM and log analytics platforms
- Client OS fundamentals and software distribution
Other desirable skills areas include:
- Experience interacting with senior level/executives to communicate a message of network and security transformation
- Routing, subnetting, split tunnels. SD-WAN, local internet breakout
- End user and application security risks - DDoS, malware, phishing, viruses
- Knowledge of competitive market around CDN providers and internet security technologies
What We Do
Cloudflare, Inc. is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was awarded by Reuters Events for Global Responsible Business in 2020, named to Fast Company's Most Innovative Companies in 2021, and ranked among Newsweek's Top 100 Most Loved Workplaces in 2022.
Why Work With Us
Cloudflare employees come from all walks of life. Our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
Gallery
Cloudflare Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'
