Senior Solutions Engineer

Founded in 2012, H2O.ai is on a mission to democratize AI. As the world’s leading agentic AI company, H2O.ai converges Generative and Predictive AI to help enterprises and public sector agencies develop purpose-built GenAI applications on their private data. Its open-source technology is trusted by over 20,000 organizations worldwide - including more than half of the Fortune 500 - H2O.ai powers AI transformation for companies like AT&T, Commonwealth Bank of Australia, Singtel, Chipotle, Workday, Progressive Insurance, and NIH.
H2O.ai partners include Dell Technologies, Deloitte, Ernst & Young (EY), NVIDIA, Snowflake, AWS, Google Cloud Platform (GCP) and VAST. H2O.ai’s AI for Good program supports nonprofit groups, foundations, and communities in advancing education, healthcare, and environmental conservation. With a vibrant community of 2 million data scientists worldwide, H2O.ai aims to co-create valuable AI applications for all users.
H2O.ai has raised $256 million from investors, including Commonwealth Bank, NVIDIA, Goldman Sachs, Wells Fargo, Capital One, Nexus Ventures and New York Life.
About This Opportunity
As a Senior Solutions Engineer, you will demonstrate the ability to move quickly and show initiative in navigating ambiguity. You will have a strong passion for innovation and for translating complex technologies into high-ROI organizational outcomes. You will solve real-world problems by applying cutting-edge Generative AI and machine learning algorithms. You will be passionate about working with customers to address their business challenges and will excel at explaining complex machine learning concepts in clear, simple business terms.
This role is ideal for a results-driven sales engineer with a passion for driving impactful outcomes in the public sector. 
This position is based in Singapore.
What You Will Do 

• Pre-Sales & Solution Engineering related to AI / GenAI / ML: Engage with clients to understand their AI/LLM and data science requirements, designing tailored solutions. 
• Technical Enablement: Demonstrate, prototype, and validate LLM-based AI/ML and data science solutions for public sector use cases. 
• Technical Consulting: Provide expertise on AI/ML pipelines, vector databases, fine-tuning strategies, and retrieval-augmented generation, RAG, techniques. 
• Stakeholder Collaboration: Work closely with government agencies, procurement teams, and internal product teams to align AI solutions with mission objectives. 
• Partner enablement: working closely with regional partners and channels lead to drive democratization of AI / ML / GenAI from H2O within the partner ecosystem. 
• AI/ML & Data Science Knowledge: Hands-on experience with machine learning libraries / deep learning frameworks,  RAG frameworks, building applications, langchain, embeddings etc. 

What We Are Looking For 

• 4+ years of experience in technical sales, including experience in technical selling of AI/ML/GenAI solutions.
• Proven track record of engaging with enterprise or public sector clients to understand complex technical needs and propose innovative solutions.
• Strong hands-on experience with AI/ML frameworks and familiarity with LLM and GenAI ecosystems.
• Experience working with retrieval-augmented generation (RAG), embeddings, vector databases (e.g., FAISS, Pinecone), and tools like LangChain or LlamaIndex.
• Experience building and demonstrating end-to-end AI/ML prototypes tailored to real-world use cases.
• Solid understanding of modern data stacks, ML pipelines, and MLOps practices.
• Excellent communication and presentation skills with the ability to simplify technical concepts for non-technical audiences.
• Strong collaboration skills to work cross-functionally with product, engineering, sales, and external stakeholders.
• Experience working with or within public sector environments, understanding procurement and compliance considerations.
• Bachelor’s degree or higher in Computer Science, Data Science, Engineering, or a related field (Master’s preferred).

Why H2O.ai?

• Market leader in total rewards
• Remote-friendly culture
• Flexible working environment
• Be part of a world-class team
• Career growth

H2O.ai is committed to creating a diverse and inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, ethnicity, religion, gender, sexual orientation, age, disability status or any other legally protected basis.
H2O.ai is an innovative AI cloud platform company, leading the mission to democratize AI for everyone. Thousands of organizations from all over the world have used our cutting-edge technology across a variety of industries. We’ve made it easy for people at all levels to generate breakthrough solutions to complex business problems and advance the discovery of new ideas and revenue streams. We push the boundaries of what is possible with artificial intelligence.
H2O.ai employs the world’s top Kaggle Grandmasters, the community of best-in-the-world machine learning practitioners and data scientists. A strong AI for Good ethos and responsible AI drive the company’s purpose.
Please visit www.H2O.ai to learn more.