Senior Solutions Designer

Location: London/Hybrid 

Start Date: Feb/March

Application close date: 6th Jan 2025 

MindGym uses the latest behavioral science to transform the performance of companies and the lives of the people who work in them. Most of FTSE100/S&P100 are clients and over 3 million professionals in 60 countries have taken part in a live MindGym experience, whilst many more have connected digitally.

We have a bold vision to redefine how companies and individuals flourish, and so disrupt the market for behavioral change.

We'd like to hear from you if you’re determined to make a difference, voraciously curious and brimming with entrepreneurial spirit.

The Job

Senior Solutions Designers create clarity from ambiguity, supporting clients with complex development across projects, including new sessions, research, change narratives and evaluation. They define, customize, and develop behavioral interventions and learning solutions.

Day-to-Day: Client (80%)

Conducts all forms of asset design, including customizing existing products to meet client needs, including bespoke versioning.

• Develops engagement, participation and activation materials using SAPIENS principles.
• Create learning and internal communication experiences that are proven to change businesses as well as the people who work in them.
• Incorporates current psychology and learning theory developments into all solutions.
• Balance science with equal amounts of creativity to ensure a unique and engaging learning experience for clients.
• Evaluate the impact of solutions and continuously improve them.

Provides advisory design, such as narratives and research reports, including:

• Development of materials for research interviews and focus groups.
• Analyses data and provides insights in a research report.
• Co-creates change narratives using client tone of voice and research.

Co-designs and facilitates with Principal designer and/or Manager / Director activities such as: scoping workshops, hacks for custom programs, ensuring behavior shifts are identified to meet client desired outcomes.

• Collaborates with client to incorporate their feedback into the design, and shares ideas openly and fearlessly to drive desired outcomes.
• Listens with a willingness to understand, free of judgement or bias.
• Facilitates conversation in a way that encourages others to participate.
• Asks open-ended questions to uncover/clarify needs.
• Synthesizes and plays back what is said in a way that shows understanding.

Takes ownership of design workflow, including:

• Ownership and accountability of deliverables
• Completes tasks as states in Hive
• Schedules QA with Principal/Manager/Director assigned to the project
• Focuses on the most critical tasks and advises if there are risks with timeline completion or scope creep
• Ensures feedback is properly actioned
• Shares feedback and offer mentoring and design / technical support to junior members / peers in the team.

Team 20% 

Personal development

• Provides and seeks coaching and feedback to understand strengths and development needs.
• Creates development opportunities to enhance skills/behaviours.
• Completes relevant mandatory training, e.g.: GDPR training
• Participates in creative learning activities
• Adopts an optimistic and growth mindset.
• Demonstrates organizational awareness.

Onboarding

• Acts as a buddy and mentor to new joiners
• Provides feedback to manager / functional leaders on enhancements to onboarding experience

Professional Impact

• Completes timesheets accurately and timely.
• Forecasts planned hours for projects and maintains accuracy.
• Responds quickly to critical email and Slack messages.
• Liaises proactively with key design stakeholders (e.g., CDT, Design, Proofing) and ensures project plans are updated and milestones are met.
• Collaborates within and across teams to deliver high quality work within agreed timeframes.

About You:

• A psychologist or behavior change specialist with around 2-3years+ experience of working within a team in a related environment such as researching, designing training, and/or human capital management interventions.
• Experience using instructional design.
• A compelling relationship builder, with the ability to influence.
• An understanding of the corporate environment, ideally through a performance management or L&D lens.
• Passionate about helping people use their minds more effectively.
• Curious about psychology, business and the world in general.
• Embraces their own learning and development
• Strong written and verbal communication skills

Essential Qualifications  - A degree or equivalent with a minimum of a 2.1, within behavioural science / organisational psychology

Benefits

• 25 days annual leave
• Private medical insurance
• Critical life insurance
• Income protection
• Pension (5% company contribution)
• Travel insurance
• Cycle to work scheme
• Season ticket loan
• Charity work (two days paid annually)
• Gym subsidy
• Yoga, mindfulness and massages
• Unlimited mental health support, 24/7 unlimited remote GP

MindGym is committed to diversity, equity and inclusion. We offer equal employment opportunities to all applicants regardless of age, gender, ethnicity, disability, sexual orientation, religious beliefs, marital or parental status.

We support flexible working arrangements for all roles unless operational requirements require otherwise. We are committed to providing a working environment where everyone's individuality and unique contributions are recognised, valued, and respected.