We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity:
Join New Relic as a Senior Solutions Consultant and take technical ownership of our most strategic enterprise accounts in Central Europe. This is a unique, high-status role that bridges the gap between high-stakes pre-sales strategy and long-term post-sales success. You will be the face of New Relic’s Intelligent Observability platform, leveraging your consultative DNA to help these industry leaders eliminate digital friction and master their complex cloud environments. If you are looking for a role that offers true autonomy and the chance to see your technical visions through from initial pitch to full-scale implementation, this is your next challenge.
What You'll Do:
- Full-Lifecycle Strategic Partnership: Act as the dedicated technical lead for a select group of customers, driving value across the entire lifecycle, from initial discovery and "the win" to long-term adoption and maturity.
- Master the Pre-Sales Cycle: Partner with Enterprise Account Executives to lead technical discovery, architect bespoke solutions, and deliver high-impact Proof of Value (PoV) workshops that prove the ROI of Observability.
- Drive Post-Sales Outcomes: Stay deeply embedded with your customers after the sale, acting as a strategic consultant to ensure New Relic is fully integrated into their SRE and DevOps workflows and delivering on promised business outcomes.
- Commercial DNA: Identify expansion opportunities within your strategic accounts, using your technical insight to build business justifications that resonate with senior stakeholders.
- Product Advocacy: Use your frontline experience with Central Europe's largest enterprises to influence the New Relic global product roadmap, ensuring we continue to lead the market in Observability innovation.
This Role Requires:
- Native-level fluency in German and professional English, with the ability to lead consultative discussions with both C-suite executives and deep-level engineers.
- Full-Spectrum Technical Exposure: Proven experience in both pre-sales (qualification, demos, PoCs) and post-sales (consulting, implementation, or technical account management) environments.
- Cloud-Native Expertise: Deep familiarity with Hyperscalers (AWS, Azure, GCP) and modern infrastructure technologies like Kubernetes and microservices.
- Observability & SRE Insight: A strong understanding of how modern engineering teams use data to improve reliability and performance.
- Technical Curiosity: A proactive desire to keep learning and a "problem-solver" mindset that thrives on the technical challenges of the DACH region's largest companies.
Bonus Points:
- Experience with APM, infrastructure monitoring, or competitive observability tools.
- Background in mobile device platforms and architectures (iOS & Android).
- A degree in Engineering, Computer Science, or a related technical discipline.
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
Top Skills
What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.
That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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