Senior Solutions Consultant

Posted 17 Days Ago
2 Locations
Remote or Hybrid
108K-160K Annually
Senior level
Cloud • Fintech • Information Technology • Insurance • Software • Business Intelligence
AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers.
The Role
As a Senior Solutions Consultant, you'll translate customer needs into functional specifications, engage with clients, create documentation, and collaborate with internal teams. Travel is required for workshops and project kickoff.
Summary Generated by Built In

AgentSync is a powerful, easy-to-use Compliance as a Service solution, directly integrating regulatory database sources of truth (i.e. NIPR, FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.


We’re a new-school solution tackling an age-old, ubiquitous problem with smart technology and  automation in a market full of inefficient, high-cost solution options - spreadsheets, manual processes, legacy software, more headcount, outsourcing, etc.

Overview


AgentSync’s Solution Consultants are the linchpins of our Delivery team. Their mission? To orchestrate insightful discovery workshops, distill customers' intricate business and technical needs, and blueprint specifications that align with unique business scenarios. We're on the hunt for vibrant minds that thrive on technology and systems, those who aren't just detail-oriented but detail-obsessed, and individuals who are adventurers at heart – unafraid of the unknown and adept at steering through ambiguity. If you possess stellar interpersonal prowess and have a knack for eloquent communication, we invite you to bring your out-of-the-box thinking to our dynamic team.

Key Responsibilities


Solution Definition: Translate customer requirements into functional specifications, defining  solutions that align with both the customer's needs and our product offerings.

Documentation: Create implementation documentation including executable requirements, testing & acceptance criteria, supporting flowcharts, integration definitions, data mapping, wireframes, and more.

Customer Interaction: Engage directly with clients to understand their challenges, use cases, business processes, and requirements. Work with them to map their strategic aims, value drivers, and business goals to AgentSync capabilities. Demonstrated track record of leading customer workshops.

Product Expertise: Maintain deep product knowledge of AgentSync offerings; understanding the features, benefits, and limitations of our product suite.

Collaboration: Work closely with product management, engineering, and other internal teams to relay customer feedback and help improve the product.

Best Practices: Guide customers, partners, and internal teams on solution capabilities and best practices.

Stay Updated: Keep up-to-date with industry trends, competitor products, and emerging technologies.

Project Workload: Work within multiple complex projects simultaneously, where some are at different stages of the life cycle.

Travel: Approximately 30% travel, to customer sites to drive project kickoff, discovery workshops, product demonstrations, requirements gathering, requirements playback, and scoping.

Requirements for the Role
  • Must have experience in  a senior / principal role in a Professional Services / Delivery or Product organization.
  • Strong business systems acumen and clear track record of solving complex systems and/or business process challenges.
  • Experience working within, developing requirements for, and integrating with other key business systems. 
  • Excellent communication and presentation skills.
  • Detail oriented and organized:  able to make logical and data-driven decisions while working under continual guideline constraints.
  • Ability to work in a collaborative, fast-paced, start-up environment.
Nice to Have
  • Bachelor's degree in relevant field – e.g., IT, Computer Science, Business Administration.
  • Salesforce Administration experience is a huge plus.
  • Salesforce Certifications, including SFDC Admin, App Builder, Business Analyst are a plus.
  • Experience writing test cases, organizing and driving UAT (User Acceptance Testing) cycles.
  • Experience in the insurance space.


Don’t meet every single requirement? 


At AgentSync we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.


Location
Our ideal candidate will live within 25 miles of our office in Denver. Other states we're able to consider candidates in are CO, CA, DC, FL, GA, IL, IN, KS, MA, MD, MO, NC, NJ, NV, NY, OH, OR, PA, TX, UT, VA, & WA. (Note: we are not able to consider candidates in the Bay Area, New York metro, or Seattle metro)
Total Compensation

The following represents AgentSync’s reasonable estimate of the range of possible compensation for this role.


💰 $108K-$160K base salary

💲 Annual company bonus program

⚖️ Equity in the form of stock options


Health Benefits

🏥 Medical

🦷 Dental

👁️ Vision

📔 Employee Assistance Plan


Financial Benefits

🏦 401(k) retirement savings plan

🤒 HSA contributions


Other Benefits

🌴 Flexible PTO

📆 12 paid holidays per year

🍼 12 weeks parental leave w/generous return to work stipend


Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @agentsync.io email addresses. When you receive communication from AgentSync, check the email address domain to ensure you're connected with our team (and not a scammer!).
We are not able to consider candidates who require a work visa now or in the future.

Top Skills

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The Company
HQ: Denver, CO
189 Employees
Year Founded: 2018

What We Do

AgentSync builds modern insurance infrastructure that connects carriers, agencies, MGAs, and producers. With customer-centric design, seamless APIs, automation, and unparalleled service AgentSync’s solutions create onboarding, licensing, and appointing processes insurers and producers love while ensuring growth and compliance never compete.

Founded in 2018 by Niranjan “Niji” Sabharwal and Jenn Knight, and headquartered in Denver, Colo., AgentSync has been recognized as one of Denver’s Best Places to Work, as a Forbes Magazine Cloud 100 Rising Star, an Insurtech Insights Future 50 winner, and is ranked 88 in Forbes – America’s 500 Best Startup Employers 2022.

Why Work With Us

Our values:
1) Customer love. Our work, founded in customer insights, is in pursuit of customer trust, value, and delight.
2) Inspire excellence. No ego. No finger-pointing. No politics.
3) Always be curious. We’re data-driven, nerdy, and iterate relentlessly as we strive to understand the why.
4) Act like an owner. Do the right thing.

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