This role will report into our Solutions Consulting team. The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for customers by being both technology and domain experts. We are expected to understand our customer’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).
Working in a fast-growth company means that no day is ever the same! Here are the main responsibilities and tasks you’ll undertake while working with us:
Your Daily Adventures Will Include
Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
Participate in product demonstrations highlighting Outreach's business value
Understanding goals and value propositions for various stakeholders within customer organizations
Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects
Our Vision of You
Experience – You have 4+ years of experience in pre-sales/solutions consulting
Inquisitive Problem Solver – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
Value Driver – You are able to translate customer use cases and business goals into scalable, and value-based solutions
Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas
How success is Measured
- Consistently supports the achievement of influenced ARR targets across the Enterprise segment.
- Delivers high-quality discovery and demos that progress deals and improve win rates.
- Demonstrates increasing autonomy across sales cycles, POVs, and solution design.
- Provides clear, actionable handovers to Customer Success and Professional Services.
- Earns trust from Sales partners as a reliable, value-driven Solutions Consultant.
- Actively contributes to team knowledge-sharing and continuous improvement.
Skills Required
- 4+ years of experience in pre-sales/solutions consulting
- Deep product knowledge of the Outreach platform or equivalent sales engagement platforms
- Proven ability to deliver engaging product demonstrations and presentations
- Strong discovery skills to translate customer use cases into value-based solutions
- Ability to collaborate with Sales, Product, Customer Success, and Professional Services for handoffs
Outreach Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Outreach and has not been reviewed or approved by Outreach.
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Parental & Family Support — Parental leave is described as unusually generous, including extended leave and distinctive transition support such as a paid night nurse option and food delivery. Family-oriented benefits are repeatedly positioned as a standout part of the overall package.
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Healthcare Strength — Medical, dental, and vision coverage is described as comprehensive, with the employer covering a majority of premiums in many cases. Mental health support and an EAP for confidential counseling are also included as part of the health offering.
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Equity Value & Accessibility — Equity (stock options/RSUs) is commonly included as part of total compensation and is framed as a meaningful component of rewards. For some roles, equity is viewed as a notable source of upside that complements cash compensation.
Outreach Insights
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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