Your Daily Adventures Will Include
- Acting as a subject matter expert on the Outreach platform, supporting customers and internal stakeholders throughout the sales process.
- Partnering with Sales to conduct structured discovery, identifying customer goals, challenges, risks, and success criteria.
- Designing and delivering engaging, outcome-oriented product demonstrations that connect Outreach capabilities to customer use cases.
- Supporting opportunity qualification by uncovering technical, process, and operational requirements.
- Translating customer workflows into clear, value-based solution narratives aligned to Outreach’s platform and AI capabilities.
- Collaborating with Professional Services and Customer Success to ensure smooth handovers and clear articulation of customer needs.
- Contributing to Proof of Value (POV) engagements under guidance, helping validate business impact and success metrics.
- Continuously building industry knowledge across sales execution, revenue operations, and AI-driven workflows.
- Sharing learnings, best practices, and product knowledge with peers to raise the overall capability of the team.
- Collaborating cross-functionally with Product, Enablement, and Marketing to improve messaging, demos, and customer experience.
Our Vision of You
- Experience: 4-6+ years of experience in pre-sales, solutions consulting, or a related customer-facing role within SaaS.
- Customer-Centric Problem Solver: You are naturally curious, ask thoughtful questions, and enjoy understanding how businesses operate.
- Value-Led Thinker: You can translate customer goals and challenges into scalable, outcome-focused solutions rather than feature-driven conversations.
- Strong Communicator: You are comfortable presenting to a range of stakeholders and adapting your message based on audience and context.
- Growing Technical Acumen: You have experience working with CRM ecosystems (e.g. Salesforce) and an interest in data, automation, and AI-driven workflows.
- Collaborative Mindset: You work effectively with Sales, Product, and Services teams and value shared success.
- Continuous Learner: You actively seek feedback, refine your craft, and stay current on GTM trends and technology.
- Framework-Aware: Familiarity with value-based selling concepts, structured discovery, and demo best practices (e.g. Demo2Win, MEDDPICC) is a plus.
How Success Is Measured
- Consistently supports the achievement of influenced ARR targets across Mid-Market and Commercial segments.
- Delivers high-quality discovery and demos that progress deals and improve win rates.
- Demonstrates increasing autonomy across sales cycles, POVs, and solution design.
- Provides clear, actionable handovers to Customer Success and Professional Services.
- Earns trust from Sales partners as a reliable, value-driven Solutions Consultant.
- Actively contributes to team knowledge-sharing and continuous improvement.
Top Skills
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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