As a Senior Solutions Architect (SSA) in Tech Solutions, you will serve as the technical and consultative leader for complex, enterprise-grade Mindtickle implementations. This role blends deep technical expertise, strong business acumen, and customer-centric consulting. You will partner with customers, Sales, Product, Engineering, and Professional Services to design scalable, secure, and outcome-driven solutions that deliver measurable business value.
You are not only responsible for how the solution is built, but why it is built that way—balancing speed, scalability, security, and long-term maintainability.
Key Responsibilities
Solution Architecture & Delivery: Own end-to-end architecture for complex enterprise implementations, from technical discovery and design through production deployment, including custom and non-standard use cases.
Consultative Customer Advisory: Lead deep technical discovery with IT, Security, Ops, and executive stakeholders; translate business objectives into scalable, secure solutions and clearly articulate trade-offs and impact.
Integrations, Data & Analytics: Design and govern integrations using APIs, SSO, and iPaaS tools; define data models and enable advanced reporting and analytics while ensuring data integrity and security.
Product & Engineering Partnership: Act as the technical bridge between customers and Product/Engineering, translating gaps into clear requirements and providing field-driven feedback on platform scalability and extensibility.
Delivery Ownership & Governance: Own technical delivery, including scoping, estimates, risk management, documentation, and adherence to architectural and security standards; contribute to SOWs and RFP/RFI responses.
Mentorship & Scale: Mentor Solution Architects and Consultants, contribute to reference architectures and reusable assets, and elevate solutioning standards across the organization.
Required Skills & Experience
8–10+ years of experience in Solutions Architecture, Technical Consulting, or Enterprise SaaS implementations.
Experience working with mid-to-large enterprise customers in complex, multi-system environments.
Bachelor’s or Master’s degree in Engineering, Computer Science, or a related technical field.
Technical SkillsStrong hands-on experience with REST APIs, webhooks, SSO (SAML/OAuth), and authentication frameworks.
Experience with iPaaS / ETL tools such as Workato, Mulesoft, Boomi, Jitterbit, or similar.
Proficiency in SQL and data modeling; experience with relational databases (PostgreSQL, MySQL, SQL Server).
Experience with BI and analytics tools such as Power BI, Tableau, or equivalent.
Working knowledge of scripting languages such as Python or Node.js for automation and data processing.
Familiarity with cloud platforms (AWS, GCP, or Azure) and enterprise security concepts.
Preferred Attributes
Experience working across global time zones and with distributed teams.
Ability to balance speed of execution with long-term scalability and governance.
Passion for building elegant solutions that deliver measurable business impact.
What We Do
Mindtickle provides a comprehensive, data-driven solution for sales readiness and enablement that fuels revenue growth and brand affinity. Its purpose-built applications, proven methodologies, and best practices are designed to drive effective sales onboarding and ongoing readiness. With Mindtickle, revenue and sales leaders can continually assess, diagnose and develop the knowledge, skills, and behaviors required to effectively engage buyers and drive growth. Companies across a wide range of industries use Mindtickle's innovative capabilities for onboarding, training, bite-sized mobile updates, gamification-based learning, call recording, coaching and role-play to ensure world-class sales performance.
