About PubNub
PubNub powers the world’s most engaging real-time experiences including chat, live updates, and interactive applications for over 2,000 companies including Verizon, Autodesk, Zillow, and Dropbox. Our global data network processes trillions of messages each month with sub-100 ms latency across 15+ data centers. Backed by $130M in funding, we’re shaping the future of how the world connects.
The Role
- Cross-Functional Planning: Lead solution strategy and planning across Product, Sales, and Engineering to align solution architecture with customer outcomes and enable scalable, coordinated execution.
- Customer Engagement: Act as a trusted technical advisor, guiding customers through real-time application development and identifying opportunities to expand their use of PubNub’s platform.
- Solution Design: Develop tailored solutions and architectures for enterprise use cases, ensuring seamless integration, scalability, and rapid time-to-market. ● Platform Expertise: Provide hands-on implementation guidance and best practices for PubNub’s SDKs, APIs, and platform components..
- Architecture Standardization: Define and document scalable architecture patterns that can be reused across strategic accounts, regions, and verticals.
- Training & Enablement: Conduct customer workshops, internal knowledge-sharing sessions, and contribute to solution documentation to support technical adoption and long-term success.
Minimum Requirements
Core Qualifications & Experience
- 5+ years in technical architecture, solutions engineering, product management, or developer tooling, with direct SDK/API implementation experience.
- Hands-on experience developing and deploying applications for Web or Mobile platforms.
- Demonstrated ability to align customer needs with product and engineering priorities, translating business requirements into scalable technical designs.
- Experience driving technical pre-sales, enterprise customer engagements, or leading cross-functional delivery of platform-based solutions.
Leadership & Collaboration
- Ability to influence product direction through field insight and customer architecture planning.
- Exceptional communication skills, including comfort working with C-level stakeholders, product teams, and developers alike.
Developer Tools & System Integration
- Strong coding fluency in at least one modern language (e.g., JavaScript, Python, Java/Kotlin, Swift, Dart, Ruby), with the ability to quickly apply those skills to other programming languages and platforms.
- Experience building developer tooling or reusable architecture templates.
- Familiarity with live collaboration environments (e.g., CodeSandbox, GitHub Codespaces), CI/CD pipelines, and testing/documentation best practices.
Strategic Architecture and AI Expertise
- Working knowledge of distributed systems and platform design concepts (e.g., Kubernetes, service mesh, secure APIs).
- Working knowledge of AI-enhanced solutions across use cases like personalization, prediction, automation, or real-time insights.
- Familiarity with AI/ML frameworks and architectures (e.g., LLM integration, vector search).
Preferred Attributes
- Experience with real-time applications, messaging platforms, publish-subscribe systems, WebSockets, or event-driven systems.
- Familiarity with security, privacy, and compliance frameworks (e.g., SOC2, HIPAA, GDPR).
- Background in developer experience (DX), technical writing, or developer community engagement.
- Understanding of cloud infrastructure and networking fundamentals (e.g., AWS, HTTP, TCP/IP).
Why Join PubNub
- Work on real-time solutions at internet scale across industries like healthcare, fintech, streaming, and gaming
- Competitive Overall Compensation in the range of USD 175,000 – USD 180,000 per annum
- Remote-first culture with flexibility across the United States (Central/Eastern time zone preferred)
- Equity in a profitable, fast-growing infrastructure company
- Inclusive, growth-focused team where your impact is recognized
If you’re excited to design real-time architectures that power millions of users, we’d love to hear from you.
PubNub is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All applications are reviewed for accuracy and may be subject to resume, identity, and experience verification as part of the hiring process.
Please note that candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.
Top Skills
What We Do
PubNub powers apps that bring people together in real-time for remote work, play, learning, and health. Thousands of companies use PubNub's developer platform and APIs as the foundation for their online chat, virtual events, geolocation, remote control, and real-time updates, at a massive global scale. Since 2010, PubNub has invested in the tools and global infrastructure required to serve customers like Adobe, DocuSign, and RingCentral, delivering SOC 2 Type 2 security and reliability while meeting regulatory needs like HIPAA and GDPR. PubNub has raised over $130M from notable investors like Raine Group, Sapphire, Scale, Relay, Cisco, Bosch, Ericsson, and HPE.
