Company Description
RESPEC seeks a Senior Solutions Architect for our Richardson, TX location.
Founded in 1969, RESPEC is a global, 100 percent employee-owned consulting and services company dedicated to delivering innovative solutions to complex challenges for private and public clients. Operating in 14 U.S. states and 2 Canadian provinces, with influence extending to 50 countries worldwide, RESPEC is a leader in water, mining, energy, natural resources, and infrastructure services. Our six market sectors—Mining & Energy, Water, Facilities, Transportation, Development Services, and Data & Technology—reflect our expertise and commitment to excellence. At RESPEC, we thrive on collaboration and partnership, applying advanced technology to achieve sustainable solutions and drive our projects forward. We are deeply invested in our employees’ success and well-being, fostering a supportive and innovative work environment where everyone can grow and contribute meaningfully. Our commitment to excellence is evident in our contributions to local communities and strategic alliances worldwide, ensuring that we continue to inspire and innovate in rapidly evolving technical environments.
We do not accept unsolicited resumes from third-party recruiters.
Job Description
At RESPEC, Senior Solutions Architect, Order to Cash (O2C), is responsible for the technical implementation of our billing projects and other engagements. Implementation may begin with pre-sales activities and product demonstrations to help close contracts and will always involve solutioning the full order to cash process for the end client and the specific functionality of that process flow done within the vendor-partner platform. A deep understanding of telecom and enterprise domains is essential.
Responsibilities include:
- Conducting requirements gathering and analysis with clients
- Performing fit gap analysis on business requirements
- Documenting requirements and user stories
- Designing design and documenting solutions, including the approach to pricing, rating, billing, invoicing, use of discounts, accounts receivable, accounts payable, general ledger and integrations with Content Relationship Management (CRM), tax, payment and Enterprise Resource Planning (ERP) systems
- Developing code quality for the implementation team
- Ensuring the overall technical success of each engagement
- Establishing effective working relationships directly with clients
- Presenting technical information to clients clearly and concisely, regardless of the technical depth of the audience
- Assisting the sales team in client meetings, product demonstrations, responding to proposals, and pricing statements of work
- Providing end-to-end testing of solutions collaboratively with the customer and consultants
- Providing expert advice to the advisory team to assist them in identifying and closing business
- Being actively involved in business development activities to help identify and research opportunities on new/existing clients
- Guiding and mentoring other RESPEC consultants
- Training customers on solutions delivered by RESPEC and its technology partners
- Leading a multi-disciplined team of software engineers working on complex software projects
- Acting to resolve issues that prevent the team from working effectively
- Operating in an advisory capacity to support the Advisory Program and Billing Program
- Working with Project Management to establish requirements and estimate project development costs.
Qualifications
- BA/BS in Computer Science or equivalent educational background
- 10+ years of billing consulting and implementation experience
- Experience delivering end-to-end solutions through the entire software development lifecycle—from running the client-facing workshops, design, build, test, deployment, User Acceptance Testing, and handover
- Strong team player with excellent communication skills at the business and technical level
- Ability to collaborate as part of a team to deliver exceptional customer results in a rapid-paced implementation environment
- Demonstrable experience managing multiple projects simultaneously
- Knowledge in all aspects of enterprise and telecom order to cash
- Database and reporting experience
- Software development experience preferred
Additional Information
Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
- Flexible Work Schedules
- Paid Parental Leave
- 401(k) & ESOP (with company match up to 4%)
- Professional Development and Training
- Tuition Reimbursement
- Employee Assistance Program
- Medical/Dental/Vision Insurance Plans
All your informaion will be kept confidential according to EEO guidelines.
What We Do
In a world where one superhero can handle almost any problem, our entire team of award-winning technology experts is on a mission to make your business better.
With extra vision to see solutions that others can’t and vast knowledge to bridge the gaps that others don’t, we’re transformers with the know-how to solve the world’s hardest problems. At RESPEC, we thrive on technology and making our clients successful. This is why we do what we do.
From the depths of a cavern to the heights of a volcano, from an antiquated computer system to a business in dire need of re-engineering, our technical and business experts find solutions for extreme situations... like the time we cleansed and migrated 100 million rows of legacy data or the time we protected Mt. Rushmore.
Know-How is Everything.
We use our resourcefulness and vast experience to solve problems. It’s called know-how. And when you have it, problems aren’t problems at all. Know-how defines the core of who we are. It is how our clients see us. Know-how speaks to ingenuity, aptitude, and skill—it is not merely knowledge; it is knowledge on how to get things done. Imagine having access to a think tank with hundreds of diversely talented engineers, scientists, programmers, and developers under one roof—that’s RESPEC. Each team member is highly trained and skilled in understanding and applying the laws of a specific universe to solve any kind of problem. That’s why we have to talk about our team in terms of superheroes.
