Job Description
The McDonald's Global Architecture team is responsible for the architecture, design, integration, and management strategy of McDonald's digital and restaurant landscape. These systems power one of the most significant brands in the world, Furthermore, these software platforms provide the foundation to achieve operational excellence and to reliably serve some of the world’s favorite food to a base of over 70 million customers every day leveraging a variety of channels to place your order.
We need a collaborative and self-directed individual who, in partnership with other Architects, will engage customers and stakeholders to clarify expectations, apply relevant standards and best-practices, and drive the delivery of infrastructure solutions and services. This will be a collaborative role, necessitating strong interpersonal and influencing skills in addition to broad IT domain knowledge, particularly in retail / restaurant, cloud native design (hyperconvergence), and Architecture Governance practices. The role will have influence and oversight over restaurant application designs and restaurant transformation initiatives to ensure consistency of product and integration best practices.
Accountabilities & Responsibilities:
- Partner with our restaurant platform, product and engineering teams to review architecture, solution designs and drive alignment on a Platform and Application North Star
- Create and maintain blueprints of McDonald’s Restaurant applications and capabilities as well as PaaS/SaaS solutions provided by vendors.
- Assess the current state of restaurant technology and create a “North Star” blueprint with the architecture team to guide future state developments.
- Translate the technical roadmap to senior business leadership to help them better understand how technology will impact their business objectives.
- Set architecture standards across and establish a blueprint for what restaurant backend capabilities will be needed
- Oversee technology consulting vendors and ensure they are following all architectural standards and meeting all KPI’s set forth by the Architecture team.
- Develop critical architecture standards and ensure there is an effective balance of centralized and decentralized standards.
- Conduct compliance reviews and provide course correction when necessary.
- Design and develop innovation POCs and fast fail concepts for vendors to develop
- Triages technology proposals against existing infrastructure standards and best practices, and leads subsequent solution and variance activities
- Analyzes new solution requests, solicits and clarifies nonfunctional requirements, and formulates conceptual and physical architectures, to rapidly deliver solutions in a fast paced, multi-vendor, cloud-first environment
- Helping teams to develop the product on time, on budget and ensuring that it solves the problem it was designed to solve
- Analyzing the technology environment
- Analyzing enterprise specifics
- Analyzing and documenting requirements
- Participation and guidance in architectural discussions
Key Relationships:
- Product Manager(s), Development Managers, Service Delivery Manager(s)
- Maintain strong global working relationships within the McD organization
- Maintain good working relationships with all suppliers
- Maintain good working relationships with all customers
Qualifications
Experience & Knowledge:
- 8+ years’ experience in a comparable role or in multiple IT areas in an enterprise environment
- Proven ability to lead IT infrastructure / platform and (cloud) technology development projects and ensure objectives, goals and commitments are met
- Strong analytical, planning and organizational skills with the ability to manage competing demands. The solution architect must recognize the corporate strategy and all business processes but also understand technical specifications
- Demonstrated excellent oral and written communications skills and experience interacting with business and IT stakeholders at all levels including the executive level. An experienced solution architect should be able to listen, advise, empathize and explain.
- Ability to focus on details while maintaining the “big picture” view
- Experience of working in a fast-paced environment with continual demands and changing priorities
- Strong, confident, self-motivated and willing to take ownership and accountability to establish and maintain high level of customer trust and confidence
- Demonstrated experience of delivering solutions in conjunction with 3rd party suppliers and offshore resources
- Knowledge on integration with CI/CD pipelines and test automation
- Deep experience with persistence architecture, scalability, performance and tuning techniques
- Strong experience with containers (Docker, Kubernetes), configuration management systems, CI build tools, logging and monitoring tools
Behavioral Skills:
- Analytical Thinking and Attention to Detail
- Cross-Functional and Inter-Disciplinary Awareness
- Customer Focus
- Excellent communication and facilitation skills
- Follow-up and Monitoring
- Information Acquisition
Additional Information
All your information will be kept confidential according to EEO guidelines.
What We Do
# KEY FACTS
- Founded in 2002
- 55 technicians in China
- More than 1,100 shipments checked every month
# SERVICES
- Product QC inspections
- Factory audits
- Other related services to support our clients
# THE THREE COMMITMENTS TO OUR CLIENTS
We have identified three "customer critical to quality criteria" in the inspection business:
1. Sending only product-specialized technicians
We do not guarantee to perform a service on a certain date. What we commit to is sending QC technicians who are qualified for your products.
2. Being reactive
We know that many shipments are urgent. Most of them might already be late by the time we are called to inspect them. Our clients do not want us to be a bottleneck.
We have organized our internal processes to accommodate for urgent jobs.
3. Releasing only properly-vetted reports
We do not guarantee that we send reports on the evening of the inspection day. What we commit to is studying the reports carefully before releasing them.
For inspections in China, 80% of reports are sent on the same day.