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JOB FUNCTION / SUMMARY:
The Solutions Architect will lead the design and delivery of cutting-edge digital banking solutions. This role involves translating business requirements into scalable, secure, and innovative technology architectures. As a key member of the technology team, this person will work closely with stakeholders, including product managers, engineers, and business leaders, to deliver exceptional customer experiences in the digital banking space.
ESSENTIAL DUTIES & RESPONSIBILITIES:
1. Solution Design:
• Define and document end-to-end architecture for digital banking platforms, including mobile banking apps, online banking portals, and backend services.
• Ensure solutions align with business goals, compliance standards, and industry best practices.
2. Stakeholder Collaboration:
• Partner with business leaders to gather requirements and translate them into technical solutions.
• Act as a trusted advisor to clients and internal teams on architectural decisions and technology strategy.
3. Technology Leadership:
• Evaluate emerging technologies and provide recommendations to improve the scalability, performance, and security of digital banking solutions.
• Lead the selection of tools, platforms, and frameworks.
4. Integration Strategy:
• Design integration strategies for core banking systems, payment gateways, identity management solutions, and third-party APIs.
• Ensure seamless integration across channels to enhance customer experience.
5. Governance and Standards:
• Define architectural principles, design patterns, and coding standards.
• Monitor compliance with security, regulatory, and data privacy requirements (e.g., PCI DSS, GDPR).
6. Secondary Duties:
• May be asked to work some weekends and/or holidays.
• May be asked to participate in other activities within the organization not related to department.
• Builds and maintains relationships with technology vendors.
• Performs project management and participates in strategic planning.
• Provides guidance and acts as subject matter expert to lesser experienced technology roles.
• Performs all other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Plans, schedules, assigns, monitors and directs activities of team members on technical and operations projects as needed.
MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE:
- College degree in Computer Sciences or a related field and at least five years of developed expertise in application analysis, systems development, systems design or an equivalent combination of education and experience
- 5 years of experience with major technology platforms and variety of technologies (for example IBM mainframe/Unix/Windows, DBMS, programming environments, etc.) including strong experience in software development and design techniques
- Experience with operational/ technology strategic and architecture development, preferably within a financial services organization
- Working knowledge of project management and development approaches
- Strong working knowledge of the banking industry
- Strong technical skills with key support applications, (i.e., Excel, Word, Access, PowerPoint, and Visio)
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Must be able to establish and maintain a high level of credibility with all levels of internal and external customers.
- Superior presentation skills.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
- Ability to apply concepts of basic algebra and geometry
- Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Working knowledge of Microsoft Office products, including: Microsoft Word, Excel, Access, PowerPoint, Visio, Project, and Outlook.
- To perform this job successfully, an individual should have knowledge of banking industry processes and the types of systems used to support those processes across the Enterprise.
ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS:
- Ability to work under stress and meet deadlines
- Ability to operate related equipment to perform the essential job functions
- Ability to read and interpret a document if required to perform the essential job functions
- Ability to travel if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.
Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.
Skills Required
- College degree in Computer Science or a related field, or equivalent combination of education and experience
- At least five years of developed expertise in application analysis, systems development, systems design, or equivalent experience
- Five years of experience with major technology platforms and varied technologies, including IBM mainframe, Unix, Windows, DBMS, and programming environments
- Strong experience in software development and design techniques
- Experience with technology strategy and architecture development
- Experience in a financial services organization
- Working knowledge of project management and software development approaches
- Strong working knowledge of the banking industry and enterprise banking systems
- Working knowledge of Microsoft Office, including Word, Excel, Access, PowerPoint, Visio, Project, and Outlook
- Ability to analyze technical procedures, professional journals, business periodicals, and governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to present information effectively and respond to questions from managers, clients, customers, and the public
- Ability to establish and maintain credibility with internal and external customers
- Superior presentation skills
- Ability to perform basic calculations using algebra, geometry, percentages, ratios, and proportions
- Ability to solve practical problems involving limited standardization
- Ability to interpret written, oral, diagrammatic, and schedule-based instructions
- Ability to work under stress and meet deadlines
- Ability to travel if required
- Ability to lift, move, or carry approximately 10 pounds if required, subject to accommodation
Hancock Whitney Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hancock Whitney and has not been reviewed or approved by Hancock Whitney.
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Healthcare Strength — Core coverage includes medical, dental, vision, telehealth, and FSAs, with options such as a PPO and a CDHP. The CDHP includes company HSA contributions, and multiple comments characterize medical coverage as good or worth the premium.
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Retirement Support — A 401(k) offers a company match plus an additional employer contribution, with a true-up and an ESPP available. This structure is presented as competitive for a regional bank.
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Leave & Time Off Breadth — Time away includes vacation, sick leave, volunteer time, and bonding leave for birth/adoption/foster placement. The program outlines 11 paid holidays and front-loaded sick time, with vacation accruals that increase by role/tenure.
Hancock Whitney Insights
What We Do
We create opportunities for our clients and the communities we serve. We offer a wide array of banking and financial services at locations in Alabama, Florida, Louisiana, Mississippi and Texas. Through a steadfast commitment to our century-old core values we’ve created a company culture built around respect, diversity and teamwork that recently landed Hancock Whitney on Forbes’ list of America’s Best Midsize Employers. Our core values are lived out by the actions of our associates throughout our footprint. Commitment to service is not just something that we say on a poster. Its lived out in the actions of the women and men that seek to provide exceptional service every day in our local communities.
