Senior Solutions Architect – Microsoft Dynamics 365 & Power Platform
Location: New York, United States (in-office 3x week)
Type: Full-time
Department: Technology
Job Summary
We are seeking a Senior Solutions Architect – Microsoft Dynamics 365 & Power Platform with expertise in Dynamics 365 Customer Engagement (CE), Power Apps, AI Builder, and Microsoft Copilot Studio to lead the end-to-end delivery of enterprise case management solutions for one of our premier clients—a leading global financial institution.
The role is responsible for the full solution lifecycle, including requirements analysis, solution architecture, application development, systems integration, testing, deployment, and ongoing platform support to drive operational efficiency and risk reduction. This position requires strong technical leadership, hands-on development expertise, excellent problem-solving skills, and the ability to collaborate effectively across business and technology teams.
Responsibilities
- Partner with Product Owners, Business Analysts, and business stakeholders to gather requirements, perform technical analysis, and define solution designs.
- Design, develop, and configure Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions using Agile methodologies.
- Integrate Dynamics 365 with enterprise applications using Azure services, Logic Apps, APIs, and data migration tools.
- Implement AI Builder and Microsoft Copilot capabilities within Dynamics 365 and Power Platform solutions.
- Configure and administer Dynamics 365 environments, including security, access controls, reporting, and environment management.
- Collaborate with global technology teams, infrastructure partners, and business users to ensure successful solution delivery and adoption.
- Support release management, deployments, production releases, troubleshooting, user training, and ongoing operational support to ensure high platform availability and reliability.
- Continuously identify opportunities to improve platform performance, scalability, security, and developer productivity.
Eligibility Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience).
- 15+ years of experience in the analysis, design, development, and implementation of enterprise client-server and web-based applications.
- 10+ years of experience delivering Microsoft Dynamics CRM/Dynamics 365 Customer Engagement (CE) solutions (Online and On-Premises).
- Experience leading the full software development lifecycle (SDLC), including requirements gathering, solution architecture, design, development, testing, deployment, training, and production support.
- Experience working in Agile and iterative development environments.
- Technical Qualifications
- Strong experience with Microsoft Dynamics 365 Customer Engagement (CE), including customization, configuration, workflows, business process flows, plugins, and integrations.
- Hands-on experience with Microsoft Power Platform, including Power Apps, Power Automate, Power BI, AI Builder, and Microsoft Copilot Studio.
- Experience designing and implementing Microsoft Dynamics 365 and Power Platform solution architectures.
- Strong development experience with C#, ASP.NET/.NET Framework, Web APIs, and WCF.
- Experience integrating Dynamics 365 with enterprise applications.
- Experience with ETL processes and data migration activities.
- Experience with Microsoft Azure services and the Microsoft 365 ecosystem.
- Experience with Azure DevOps and Git-based source control, including CI/CD pipelines and deployment automation.
- Strong experience with SQL Server, database design, and database administration.
- Preferred Qualifications
- Microsoft Certified Professional (MCP).
- Microsoft Dynamics 365 Certification.
- Microsoft Power Platform Certification.
- Microsoft Azure Certification.
- Knowledge of enterprise architecture patterns and integration best practices.
- Familiarity with machine learning and AI concepts.
- Experience delivering scalable enterprise solutions on the Microsoft technology stack.
- Experience with document capture and document management platforms.
- Strong understanding of solution governance, security, and deployment best practices.
In the US, the target base salary for this role is $150,000-$170,000. Compensation is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. We expect the majority of candidates who are offered roles at our company to fall throughout the range based on these factors
How to Apply
- Click "Apply Now" to submit your resume through our career site
- Be sure to include any relevant experience that aligns with the role.
- Qualified candidates will be contacted by a member of our recruitment team for next steps
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here
Skills Required
- Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent experience).
- 15+ years of experience in analysis, design, development, and implementation of enterprise client-server and web-based applications.
- 10+ years delivering Microsoft Dynamics CRM/Dynamics 365 Customer Engagement (CE) solutions (Online and On-Premises).
- Experience leading the full software development lifecycle (requirements gathering, architecture, design, development, testing, deployment, training, production support).
- Experience working in Agile and iterative development environments.
- Strong experience with Microsoft Dynamics 365 CE customization, configuration, workflows, business process flows, plugins, and integrations.
- Hands-on experience with Microsoft Power Platform: Power Apps, Power Automate, Power BI, AI Builder, and Microsoft Copilot Studio.
- Experience designing and implementing Dynamics 365 and Power Platform solution architectures.
- Strong development experience with C#, ASP.NET/.NET Framework, Web APIs, and WCF.
- Experience integrating Dynamics 365 with enterprise applications using Azure services, Logic Apps, APIs, and data migration tools.
- Experience with ETL processes and data migration activities.
- Experience with Microsoft Azure services and the Microsoft 365 ecosystem.
- Experience with Azure DevOps and Git-based source control, including CI/CD pipelines and deployment automation.
- Strong experience with SQL Server, database design, and database administration.
- Configure and administer Dynamics 365 environments, including security, access controls, reporting, and environment management.
- Support release management, deployments, production releases, troubleshooting, user training, and ongoing operational support.
- Microsoft Certified Professional (MCP).
- Microsoft Dynamics 365 Certification.
- Microsoft Power Platform Certification.
- Microsoft Azure Certification.
- Knowledge of enterprise architecture patterns and integration best practices.
- Familiarity with machine learning and AI concepts.
- Experience delivering scalable enterprise solutions on the Microsoft technology stack.
- Experience with document capture and document management platforms.
- Strong understanding of solution governance, security, and deployment best practices.
eClerx LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.
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Healthcare Strength — Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
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Retirement Support — Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
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Leave & Time Off Breadth — Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.
eClerx LLC Insights
What We Do
eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.
