Senior Solutions Architect, Enterprise

Posted 12 Days Ago
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UK
Senior level
Software
Mapbox powers navigation for people, packages, and vehicles everywhere.
The Role
The Senior Solutions Architect collaborates with customers to design solutions using Mapbox technologies, leveraging technical expertise to enhance customer adoption and value. Responsibilities include delivering presentations, responding to inquiries, and providing structured feedback to product teams.
Summary Generated by Built In

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 4 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers. 

What You'll Do

Solutions Architects are trusted technical and business advisors who partner with customers to design, prototype, and deliver solutions on the Mapbox platform. You connect business needs with technical possibilities, helping customers turn data, mobility, and mapping into effective digital experiences. You collaborate with account managers to lead technical engagements — from discovery and design to solution validation and deployment. You guide customers in using Mapbox products strategically to achieve measurable business outcomes.

This role is ideal for someone who combines technical depth with commercial acumen, enjoys working directly with customers, and thrives at the intersection of strategy, architecture, and delivery.

  • Solution Architecture: Design and present scalable, architectures using Mapbox SDKs, APIs, and platform services.

  • Technical Discovery: Lead technical discussions to identify customer goals, challenges, and requirements.

  • Prototyping & Proof of Value: Build and deliver proof-of-concept solutions that demonstrate customer value.

  • Pre-Sales Enablement: Partner with Account Executives to position technical differentiation and shape opportunities.

  • Location Intelligence: Apply expertise in GIS, spatial data processing, and business value.

  • Stakeholder Engagement: Communicate effectively with developers, architects, and senior decision-makers.

  • Customer Advocacy: Provide structured feedback from the field, and raise feature requests to influence Mapbox product and engineering roadmaps.

  • Continuous Learning: Stay current on emerging technologies in mapping, visualization, mobility, and AI.

  • Support enterprise customers across multiple domains, focusing on On-Demand Logistics, Telecommunications, and Weather.

  • Advise on cloud-native architectures, cloud and on-premise solutions, back-office APIs, and client-side SDKs for global deployments.

  • Review Mapbox solutions in alignment with customers’ data warehouses, business intelligence, and geospatial analytics workflows.

  • Collaborate with customers to define technical success criteria and ensure solution designs meet business objectives.

What We Believe are Important Traits for This Role
  • Experience: 8+ years in solutions architecture, pre-sales engineering, or enterprise consulting with a record of customer-facing success.

  • Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field (preferred).

  • Domain Expertise: Proven experience with GIS, location intelligence, and geospatial data processing, including spatial databases, vector and raster data, geocoding, routing, and map rendering.

  • Technical Skills

    • Hands-on experience with cloud platforms (certification in AWS, Azure, or GCP is desirable).

    • Proven experience with web and mobile technologies (Required: JavaScript. Highly desirable: Swift, Kotlin, Python. Desirable: React Native, Flutter).

    • Proven experience with back-end APIs and front-end SDKs in geospatial and mobility domains.

  • Architecture & Design: Proven ability to translate complex requirements into scalable, robust technical architectures aligned with customer objectives.

  • Solution Selling: Demonstrated ability to articulate how technical architectures deliver business value, connecting design decisions to commercial outcomes and ROI.

  • Collaboration: Proven ability to work autonomously while effectively partnering across distributed, cross-functional teams (Sales, Product, Engineering, and Customer Success).

  • Communication: Exceptional written, verbal, and presentation skills with both technical and executive audiences.

  • Strategic Mindset: Capable of bridging high-level business strategy with technical implementation.

  • Mobility: Willingness to travel up to 25% for customer meetings, workshops, and industry events.

  • Experience working with large enterprise customers across multiple domains, including On-Demand Logistics, Telecommunications, and Weather.

  • Sphere of influence to engage and abstract solutions across Exec, Product, Project, Engineering Managers, and Developers

  • Proven capability to lead technical discovery and workshops in complex enterprise ecosystems.

What We Value

In addition to our core values, which are not unique to this position and are necessary for Mapbox leaders:

  • We value high-performing creative individuals who dig into problems and opportunities.

  • We believe in individuals being their whole selves at work. We commit to this through supportive health care, parental leave, flexibility for the things that come up in life, and innovating on how we think about supporting our people.

  • We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company.

  • We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply.

By applying for this position, you acknowledge that you have received the Mapbox Non-US Privacy Notice for applicants, which is linked here.  Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Mapbox to process your application. 

We are committed to a fair and equitable hiring process. We do not discriminate against any protected class.


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Mapbox Products
Software Engineering
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The Company
HQ: Washington, DC
700 Employees
Year Founded: 2011

What We Do

Mapbox is the leading real-time location platform for a new generation of location-aware businesses. Mapbox is the only platform that equips organizations with the full set of tools to power the navigation of people, packages, and vehicles everywhere. More than 3.5 million registered developers have chosen Mapbox because of the platform’s flexibility, security and privacy compliance. Organizations use Mapbox applications, data, SDKs and APIs to create customized and immersive experiences that delight their customers.

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