You’ll spend time with clients, sales teams, and industry peers to understand today’s realities while continuously asking, “What should exist next?” Your success will be measured by the originality, relevance, and impact of the ideas you bring forward—and how they help keep Netsmart ahead of the market.
Responsibilities
Establish and refine requirements for current and future solution development through independently conducting market competitiveness and differentiation research supported by client feedback, non-client and community stakeholders.
Communicate comprehensive solution strategy, plans and roadmaps to key stakeholders utilizing solution management tools and processes.
Manage breadth of inter-related solution roadmaps and scope based on a detailed understanding of needs, interdependencies, requirements and resources.
Influence and engage engineering teams to deliver exceptional features from detailed requirements and prototypes.
Lead strategies to conduct competitive analysis to determine pricing.
Collaboratively develop company wide go-to market plan with Support, Sales, and Marketing
Partner with solution marketing to define initiatives to create demand within key market verticals and horizontal markets including company think days, sales demonstrations, trade shows, direct marketing, web marketing, and solution training.
Collaborate with UX team members, participate in end-user discovery/shadowing to gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Qualifications
Bachelor's degree in health care administration, business administration, information systems or project management or related field.
At least 5 years of healthcare software consulting, information technology or solution functionality equivalent work experience.
At least 2 years of direct health care information technology (HCIT) solution strategy, development or regulatory product management work experience
At least 3 years of Agile Development or software related project management work experience
At least 1 year experience with market research, consumers’ behavior, pricing solutions and marketing techniques
Influences without authority and develops cross-functional and client relationships
Drives collaboration and consensus on complex issues.
Demonstrated ability to drive decision making on software development priorities and determining pricing
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Skills Required
- Bachelor's degree in health care administration, business administration, information systems or project management or related field
- At least 5 years of healthcare software consulting, IT or equivalent work experience
- At least 2 years of health care IT solution strategy, development or regulatory product management
- At least 3 years of Agile Development or software related project management
- At least 1 year experience with market research, consumer behavior, pricing solutions and marketing techniques
- Demonstrated ability to drive decision making on software development priorities and determining pricing
NetSmart Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.
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Wellbeing & Lifestyle Benefits — Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
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Healthcare Strength — Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
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Leave & Time Off Breadth — PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.
NetSmart Insights
What We Do
Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.







