Senior Solution Onboarding Consultant

The Senior Solution Onboarding Consultant is a technical consultative role that has expertise in Deluxe solutions as well as processing operations of our outsourced solutions.  Provides consulting and leadership from an integrated solution perspective in the design, development, and implementation of Deluxe solutions.  Establishes relationships with our clients and their customers providing technical and operational guidance to expedite implementation and revenue for Deluxe.  Serves as a senior advisor to our clients and our internal teams.

Job Functions:

• Develop relationships with leadership groups both internally and externally in order to collaborate and make informed decisions providing delivery assurance and Deluxe success in delivery of our programs/projects.  Maximize customer satisfaction and grow Deluxe’s business with our key clients. 

• Performs and leads discovery consulting engagements to address technology, infrastructure design, and business processes/needs when onboarding Deluxe solutions with clients.

• Conduct thorough analysis of client’s needs during the execution of our client projects and provide input as appropriate.  Interfacing with the client during planning and requirement sessions to ensure delivery models are aligned with client expectations and that program/project management is fully integrated.

• Serve as primary solution SME and drive issue resolution in order to expedite onboarding and revenue.

• Partners with Solution Education, Product and Delivery Services to customize training and ensure operational readiness for our clients and their customers.

• Serve as senior advisor and liaison to Deluxe for the client during the onboarding and migration phase of the relationship.

Basic Qualifications:

Education and Experience: Bachelor’s degree and 5 years of experience or HS/GED and 9 years of related experience.

• Experience in technical project execution required in either a consultant or leadership role.

Preferred Qualifications:

Education: Bachelors Degree in Business or Project Management

Experience: 7 years in outsourcing operations and project implementation

• Broad knowledge of the industry and specific, in-depth expertise in the technologies and business processes related to the Deluxe solutions.

• Strategic thinker who is able to see the big picture and define the interaction between components.

• A sound sense of business and technical strategy is required to envision the architectural approach to the customer's problem set.

• Excellent interpersonal skills

• Excellent written and oral communication skills are necessary to understand the business needs and then to communicate the architectural vision. 

Additional Basic Qualifications:

Must be 18 years of age or older

Compensation

The compensation range for this position is $105,000.00 - $115,000.00 annually. This position will be eligible for commission or an annual performance incentive plan. The base pay actually offered will vary depending on job-related knowledge, skills, location, experience and take into account internal equity.

Benefits

In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs. Our approach considers our employees’ whole selves, ensuring they can thrive both in and outside of work. Here are some of the benefits we offer, which may vary based on role, location, or hours worked:

• Healthcare (Medical, Dental, Vision)

• Paid Time Off, Volunteer Time Off, and Holidays

• Employer-Matched Retirement Plan

• Employee Stock Purchase Plan

• Short-Term and Long-Term Disability

• Infertility Treatment, Adoption and Surrogacy Assistance

• Tuition Reimbursement

These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.

Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law.
 

Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.