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Together with our customers, we're on a mission to make healthcare better.
The Role
The Senior Solution Lead, ERP will actively participate in the design and execution of enhancements and projects, manage IT service management processes, maintain service management KPIs, and support business operations with SAP MM and ARIBA modules. The role also involves managing stakeholders, continuous improvement efforts, and communicating requirements to the development team.
Summary Generated by Built In
Work Flexibility: Hybrid
What you will do:
- Participate actively in the design and execution of enhancements and projects in the specific area of competency for Stryker divisions
- Manage ITSM process like change management, incident management and problem management.
- Ensure and work to keep service management KPIs under control and timely issue identification, resolution, handling escalation & ensuring process consistency
- Proactively work on continuous improvement activities for generating higher productivity in terms of business benefits and reduction of ticket count
- Manage internal stakeholders at various level and handle governance of managed services supplier
- Independently support business operations and handle enhancements and small projects turning around SAP-MM & ARIBA module
- Ensure the integration between the Project team, Support team and the business community
- Communicate the functional and processes requirements to the development team by developing and maintaining design/technical documents.
What you will need:
Required:
- Bachelor's Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required.
- Minimum 10 years of relevant experience required in SAP S4 HANA MM configuration and implementation.
- Experience in leading teams of resources for projects, minimum 3 years and ability to drive initiatives and projects independently from start to finish.
- Knowledge of and ability to drive IS methodologies such as ITIL, Software Development Lifecycle (SDLC) and Agile Development with demonstrated understanding of global system rollouts – strategy, planning, vendor selection and implementation planning.
- Exposure and understanding of business functions like finance, purchase, inventory management, distribution and Intercompany transfers
Preferred:
- Exposure to ABAP, HANA preferred
Travel Percentage: 10%
Top Skills
Abap
SAP
The Company
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com.
Together with our customers, we are driven to make healthcare better.
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