Senior Solutions Engineer

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management.
At Akeneo, our teammates are the driving force behind who we are and where we want to go as a company. We work every day to shape a first-class work environment and culture, which is rooted in our core values of Humble Hunger, Diligent Benevolence, Responsible Pioneers and Inclusive Community! Our Purple Fire isn't just a set of values; it's our unique way of igniting passion and driving excellence. Bold and fun, with a hint of the unexpected - it is the essence of who we are. We want our people to help us grow and to grow with us, and that's why we do whatever it takes to equip our employees with everything they may need to make a tangible impact on themselves, the business and the company. Let our intrepid three-headed mascot #ZiggyTheHydra welcome you into her world and join us at Akeneo! Learn more about who we are as an employer and about our Culture and Values via our Career page .
Job description
The Senior Solutions Engineer / Presales Consultant works to win deals from new accounts and from the expansion within the existing Akeneo customers, in your region, the Benelux, Nordics, UK, and Ireland. This role is supported by the PreSales Manager EMEA North.
You'll work with the Sales team on qualified sales opportunities to turn them into customers. Your responsibility includes discovering the prospect's situation, defining the best approach with the sales team, demonstrating Akeneo's value and consultative selling using product demos, running prospect workshops, providing technical insights, and leveraging our tech partners' ecosystem's joint value.
More precisely, your primary responsibilities will be to:

• Develop and maintain a high degree of expertise in product information management (PIM), product experience (PXM), other Akeneo products, and its ecosystem of 3rd-party Solution Partners.
• Conduct discovery sessions together with sales and with representatives from the prospective customer. In order to build relationships with the prospect, understand their unique needs and guide them towards the solution that works best for them.
• Create and deliver value-based demonstrations of such solutions, in both technical and business discussions, tailored to the prospects' needs. The Senior PreSales position him/herself a trusted advisor who proactively leads, creates and delivers the solution proposition of Akeneo tailored to each prospect, that includes Akeneo core softwares, the Akeneo 3rd party ecosystem, and the System Integration delivery.
• Thrive in a client-facing environment and communicate simple solutions to complex problems.
• In any other appropriate way, support the selling efforts of the Account Executives (the Sales team), from qualification and discovery to execution, including deal close.
• Other typical PreSales tasks include cooperating with Tech and SI partners, representing Akeneo at trade shows, managing RFIs/RFPs and preparation of the hand-over to the Post-sales teams .

Qualifications
What would you bring?

• Your strong work ethic and team player mentality
• Your analytical and problem-solving skills to quickly fit the best solution
• Your strong sales support skills, customer service skills, and commercial instinct, even though you're not a salesperson
• Your ability to comfortably present to groups various levels, up to C-level if needed.

Recommended qualifications

• You have multiple years of experience in PreSales in a B2B SaaS or IT services company.
• You have strong presentation skills and can demonstrate the value of the products you represent.
• You possess some skills or experiences with web-based, data, or e-commerce technologies.
• You possess knowledge of project management, software development, sales, or architecture.
• You developed high-level personal planning, communication and organisational skills
• You are fluent in English and Dutch.
• Fluency in French is a plus.
• You bring experience in the world of e-commerce, enterprise softwares related to content management or master data management

Life at Akeneo
Culture
Diverse, cross-cultural team.
Annual All Staff gathering week, office parties, team offsite
Top-notch 8-week onboarding program for new teammates, including live presentations, online courses you can take at your own pace, and an exhaustive checklist with all the resources, calls-to-action and support contacts for a smooth integration into the company
General
Get the basics right with a competitive package and complementary health insurance.
Time off
Flexible working hours and hybrid setup (up to 3-4 days per week working from home)
Take the time you need to welcome a new family member with 16 weeks of maternity leave (30 days if you are the second parent)
️ Work from Anywhere Scheme - Explore the possibility of working from anywhere in the world for up to 30 days per year
Health & Wellness
Individual and confidential coaching sessions with a mental health practitioner of your choice
Equipment
Best-in-class communication and collaboration tools: Slack, Notion, Google Suite, Jira, GitHub...
Choose between MacOS or Linux
Personal remote allowance to maximize your home office environment
Professional Development
Participation in in-house events welcoming external guests (ie. Meetups) or industry events
A €1,000 learning budget per employee per year.
Corporate Responsibility
Employee Volunteering program: give back to the community with two days per year dedicated to supporting the charities of your choice.
Join one or several of our Employee Resource Groups and take an active part in promoting diversity and inclusion within our company.
Diversity & Inclusion: Akeneo provides and ensures a safe work environment for everyone, regardless of seniority, gender identity, and expression, sexual orientation, disability, mental illness, neuro(a)typicality, personal appearance, body size, race, ethnicity, age, religion, nationality, or other characteristics. Akeneo is deeply anti-racist, anti-homophobic, anti-sexist, anti-ableist, and inclusive. We create the right conditions for you to feel safe and be yourself!
Interview process

• Say hi! If your application has caught our attention, you will receive an invitation to a 30-minute conversation with one of our Talent Partners, where you'll learn more about the role and about Akeneo.
• Meet your future manager! This 60 minute interview will allow you to go in more depth into what the role entails and discuss your experience and skills.
• Meet the team! Project yourself in the position and confirm our company culture fits you with one of your future colleagues or stakeholders.
• Briefing: A future peer will brief you on the next step, the presentation. This will require prep work, we only ask you for this if you're the one or one of the top couple of candidates.
• Present! Run a dummy demo/presentation session to show your skills in this critical part of the PreSales role.
• Sign your offer!

At all stages of your recruitment process, our Talent Acquisition team is committed to giving you an update in a one-week time frame.
So? Is this job description all about you? Then what are you waiting for - click that Apply button so that we can meet you without further delay!
Feeling hesitant because you think you're not checking 100% of the requirements for the job, but still feel confident and motivated to grow into the position? Don't hesitate to apply anyway, or reach out to us for questions or clarifications!