At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.
Observe by Snowflake is a high-growth SaaS observability platform built on the Snowflake AI Data Cloud, enabling businesses to troubleshoot modern distributed applications 10x faster. Now, as a core part of Snowflake, we’ve reached a major milestone in the evolution of the Snowflake platform. By bringing AI-powered observability directly into the Snowflake ecosystem, we’ve created the first truly unified platform for telemetry and business data.
As a Senior Solutions Engineer for Observe, you will play a critical, highly-visible, role within our organization, serving as the primary technical resource for our Sales team. You will be responsible for driving the technical closure of sales opportunities by demonstrating the value of Observe to prospective customers. This role requires a blend of deep technical knowledge, strong presentation skills, and a customer-focused approach.
Technical Discovery and Presentation: Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs.
Proof of Concepts (POCs): Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. Document findings and present clear, persuasive results back to the customer.
Sales Team Support: Partner closely with Account Executives to develop and execute technical sales strategies. Act as the technical subject matter expert throughout the sales cycle, from initial contact to final contract.
Feedback and Product Collaboration: Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape.
Content and Training: Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. Deliver technical training to the broader Sales organization.
Travel: Ability to travel to client sites and industry events as required.
Required
Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
5+ years of experience as a Sales Engineer or Solutions Architect in the software industry.
Deep technical understanding and practical experience with modern Observability concepts (metrics, logging, tracing) and tools (e.g., Prometheus, OpenTelemetry, Grafana, ELK Stack).
Familiarity with cloud-native technologies (Kubernetes, Docker, Microservices) and major cloud platforms (AWS, Azure, GCP).
Strong verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
Preferred
Experience selling to Developer, DevOps, and Site Reliability Engineering (SRE) personas.
Prior experience in a fast-paced, high-growth Observability or Application Performance Monitoring (APM) company.
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
Skills Required
- Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience
- 5+ years of experience as a Sales Engineer or Solutions Architect in the software industry
- Deep technical understanding and practical experience with observability concepts including metrics, logging, and tracing
- Experience with observability tools such as Prometheus, OpenTelemetry, Grafana, or ELK Stack
- Familiarity with Kubernetes, Docker, Microservices, and major cloud platforms including AWS, Azure, or GCP
- Strong verbal and written communication skills, including the ability to explain complex technical concepts to technical and non-technical audiences
- Experience selling to Developer, DevOps, and Site Reliability Engineering personas
- Prior experience at an Observability or Application Performance Monitoring company
Snowflake Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Snowflake and has not been reviewed or approved by Snowflake.
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Fair & Transparent Compensation — Pay is often characterized as top‑of‑market across multiple roles. The company also points to a Fair Pay Workplace certification, signaling externally reviewed pay‑equity practices.
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Equity Value & Accessibility — Equity is a meaningful part of total compensation, with new‑hire grants, refresh potential, and a discounted ESPP with a favorable lookback. Feedback suggests this ownership component materially boosts perceived total rewards.
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Leave & Time Off Breadth — Parental leave is described as up to 26 weeks paid in the U.S., paired with flexible or generous PTO and multiple leave types. Family‑building benefits and a dedicated parental‑leave hub further expand support.
Snowflake Insights
What We Do
Snowflake powers the end-to-end data lifecycle – from ingesting and processing data to analyzing and modeling it, to building and sharing data and AI applications – helping engineers, analysts, and leaders innovate faster and achieve more with their data. We're on a mission to empower every enterprise to achieve its full potential through data and AI.
Why Work With Us
Snowflake is where data does more, and so do you. More innovating, more growing, and more collaborating. Here, you’ll find the sweet spot between building big and moving fast, in technology and your career.
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