Senior Solution Engineer (f/m/d)

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Senior level
Enterprise Web • Marketing Tech • Software
Content that takes you from anywhere to everywhere.
The Role
Supports EMEA sales teams by leading technical discovery, solution design, product demonstrations, technical evaluations, and risk mitigation for Contentful prospects. Collaborates with account executives, solution architects, product teams, marketing, and customer success to align platform capabilities with customer requirements and ensure successful implementation. Requires experience in solution or sales engineering, cloud PaaS/SaaS, web technologies, presentations, and customer-facing technical communication.
Summary Generated by Built In
About The Opportunity

Our Solution Engineers (f/m/d) are close partners of our sales team and own key components of the sales process, including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams worldwide, from visionary brands to innovative digital agencies.

What To Expect? 
  • Work directly with our Account Executives to support EMEA customers
  • Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
  • Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
  • Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
  • Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
  • Collaborate with Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful
What You Need To Be Successful
  • Fluency in English - any other European languages would be preferred 
  • The desire to work in a fast-paced environment, across multiple opportunities and teams
  • 3-5 years experience as a Sales/Solution Engineer/Architect or Solution Consultant for a cloud-based, growth-oriented PaaS or SaaS company; or 5-10 years experience as a developer working on digital experience delivery utilising marketing technology platforms focused on CMS, Commerce, Personalisation, etc.
  • Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
  • Proven experience with current web technologies (JavaScript frameworks, static site generators, REST APIs, CDNs, CI/CD, etc.)
  • A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
  • A natural curiosity for how technology drives change and how that transfers into business value.
Nice To Have
  • Experience working with a Content Management Platform or similar technology (MarTech).
  • Prior experience with solution selling methodologies and/or value-based selling techniques.
  • Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Contentful is now officially part of Salesforce.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

If you need reasonable accommodations at any point during the application or interview process, please let your Recruiter know.

Equal Opportunity Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.

Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Please be aware of scammers who may fraudulently claim to be from Contentful. These types of fraud can occur through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc., through social media or chat-based apps, nor do we request or send money to purchase business equipment. If you suspect fraud, please report it to your local authorities and contact us at [email protected] with any information you may have.

By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.

Skills Required

  • Fluency in English
  • Additional European language fluency
  • 3-5 years of experience as a Sales Engineer, Solution Engineer, Architect, or Solution Consultant for a cloud-based PaaS or SaaS company
  • Alternatively, 5-10 years of experience as a developer working on digital experience delivery using marketing technology platforms focused on CMS, commerce, or personalization
  • Strong presentation skills for communicating business and technical concepts to marketing-focused and technical audiences
  • Experience with current web technologies, including JavaScript frameworks, static site generators, REST APIs, CDNs, and CI/CD
  • High emotional intelligence for navigating meetings with multiple customer stakeholders
  • Curiosity about how technology drives business change and value
  • Experience with a content management platform or similar MarTech technology
  • Experience with solution-selling methodologies or value-based selling techniques
  • Understanding of MACH products and composable architectures

Contentful Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Contentful and has not been reviewed or approved by Contentful.

  • Fair & Transparent Compensation Pay is considered competitive for many roles, particularly in sales and technical tracks, with structured packages that include base and variable components. Feedback suggests compensation ranges are outlined by role, location, and experience, helping set expectations.
  • Healthcare Strength Healthcare coverage is described as comprehensive with strong employer cost coverage and broad medical, dental, vision, life, and mental health support. Wellness programs and a wellbeing stipend further reinforce the health offering.
  • Parental & Family Support Family-building support is emphasized through generous paid parental leave, adoption assistance, and fertility benefits. These programs position the company as supportive of different family needs.

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The Company
HQ: Denver, CO
744 Employees
Year Founded: 2013

What We Do

Contentful is a leading composable content platform that unlocks all of an organization’s digital content to deliver impactful customer experiences, making content a strategic business asset. The Contentful Platform, Contentful Studio, Ninetailed by Contentful and the Contentful Ecosystem combine the flexibility of composable content with the intelligence of AI, empowering digital teams to drive business momentum through collaboration, speed, and scale. Contentful powers innovative content experiences across brands, regions, and channels for organizations of all sizes around the world, including nearly 30% of the Fortune 500.

Why Work With Us

Nearly 800 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver and distributed around the world.

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