Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Why Join Our Team
This is a pivotal role within LG’s B2B Technical Sales organization—ideal for a seasoned technical sales engineer who thrives in a high-performance, solution-driven culture. You will work at the intersection of pre-sales engineering, solution design, project strategy, and customer engagement, collaborating with senior leaders across sales, product, engineering, and operations.
You will influence the direction of key opportunities, support major strategic accounts, and help elevate LG’s ability to win and deliver high-value, complex AV projects ranging from $500K to $6M+. As a field-based role, you will enjoy autonomy, visibility, and direct ownership of outcomes that shape our growth strategy.
The Opportunity
We are seeking a West Coast Senior Solution Enablement Manager (Sr. SEM) to support LG’s expanding project-based business by leading the technical engagement, solution validation, pre-sales execution, and cross-team alignment required to secure and deliver complex AV solutions.
This senior-level position is responsible for identifying, qualifying, and engineering opportunities; developing project-ready solution strategies; and ensuring that each technical proposal aligns with customer requirements, LG’s strategic direction, and the expectations of leadership.
You will guide opportunities from initial engagement through to solution design, BOM/SOW development, pre-construction support, and transition into project execution—serving as a trusted advisor for both internal teams and external customers.
This is a high-level sales engineering role, requiring the ability to simultaneously manage multiple multimillion-dollar opportunities, coordinate across stakeholder groups, and execute at a level of technical depth and professionalism expected of LG’s top-tier enterprise solutions team.
Key Responsibilities
Pre-Sales Consultation & Requirements Discovery
- Engage directly with end users, resellers, consultants, and partners to understand project objectives, site constraints, and technical requirements.
- Conduct site assessments, review architectural plans, and translate business needs into solution requirements.
- Lead technical discovery sessions and provide advisory-level guidance on system architecture, infrastructure needs, and implementation expectations.
Collaboration with Sales Teams
- Partner with LG Sales, Channel, Specifier, and Business Management teams to ensure cohesive engagement strategies across enterprise and large-venue opportunities.
- Provide technical leadership during customer briefings, demos, project reviews, and RFP responses.
- Assist sales leadership in opportunity forecasting, pipeline accuracy, and qualification scoring.
Complex Solution Design & Proposal Development
- Engineer integrated AV, DVLED, software, and controller architectures that align with project requirements, budgets, and deployment constraints.
- Lead the creation of project documentation including BOMs, SOWs, installation assumptions, technical validation packets, use-case designs, and solution narratives.
- Present solutions clearly and confidently to executive stakeholders, technical audiences, and customer engineering teams.
Ecosystem Vendor & Product Strategy
- Work closely with LG Eco-System Partners (mounts, CMS, controllers, software, IoT, compute, etc.) to evaluate and specify third-party products that complement LG solutions.
- Maintain awareness of partner roadmaps, new releases, and best-fit applications within the project portfolio.
- Ensure compatibility, availability, and cost-effectiveness of all selected components.
Documentation, Reporting & Salesforce Management
- Document project requirements, proposals, assumptions, engineering decisions, and risks clearly and consistently.
- Maintain accurate opportunity data, solution notes, BOM/SOW attachments, and activity logs within Salesforce.
- Report on pre-sales efforts, deal progression, and forecast readiness to the Sr. Manager of Solution Enablement and Sales Leadership.
Technical Leadership & Cross-Functional Alignment
- Provide expert guidance on AV technology trends, DVLED best practices, controller capabilities, infrastructure planning, and integration methodology.
- Act as a liaison between Design Services, PMO, Field Engineering, and Sales to ensure clean handoffs and successful delivery.
- Support scoping, value engineering, and technical review cycles for projects between $500K and $6M+.
Training & Sales Enablement
- Collaborate with the Solution Enablement Operations team to develop project-based training materials, technical playbooks, and sales enablement content.
- Mentor junior SEMs and Solution Engineers on solution design, process adherence, and technical best practices.
- Train sales teams on opportunity qualification, solution standards, and LG solution positioning.
Process Improvement & Continuous Feedback Loop
- Evaluate existing pre-sales processes and recommend improvements that increase speed, accuracy, and predictability in solution delivery.
- Facilitate post-engagement feedback from clients, sales teams, and project managers to strengthen future opportunities.
- Promote consistency in scoping, documentation, BOM/SOW structure, and technical validation across the SEM team.
Qualifications
- Bachelor’s degree in a technical discipline (preferred) or equivalent experience.
- Minimum 10+ years of technical solution engineering experience in AV, digital signage, DVLED, or enterprise technology industries preferred.
- Minimum 10+ years of sales, account management, or technical sales engineering experience supporting end users, resellers, integrators, or distribution partners preferred.
- Experience selling and supporting through distribution, VARs, DMRs, and partner ecosystems.
- Minimum 4 years of hands-on solution design experience in B2B or enterprise AV/IT environments.
- Proven ability to manage and influence complex AV projects ranging from $500K to $6M+.
- Strong understanding of system specifications, architectural/engineering drawings, and construction processes.
- Proficient in Microsoft Office; experience with Revit, AutoCAD, SketchUp, Visio, or similar design platforms is preferred.
- CTS-D certification preferred; additional technical certifications a plus.
- Ability to travel up to 50% domestically (with occasional international travel).
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Benefits Offered Full-Time Employees:
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
- Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
- Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or [email protected]. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied.
LG Electronics Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LG Electronics and has not been reviewed or approved by LG Electronics.
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Healthcare Strength — Healthcare coverage is described as a standout part of the package, including instances of fully company-paid medical, dental, and vision premiums. This strength often elevates overall satisfaction with total rewards even when base pay is debated.
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Retirement Support — Retirement offerings include a 401(k) with employer matching, which is repeatedly positioned as a meaningful component of total compensation. The presence of matching contributions supports the perceived stability of long-term benefits.
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Strong & Reliable Incentives — Overtime pay and performance bonuses are cited as meaningful additions to take-home earnings in certain roles. These incentives can materially improve overall compensation value, particularly for hourly and shift-based work.
LG Electronics Insights
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What We Do
At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and B2B solutions to innovations in digital signage, air conditioning, solar and vehicle components. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies.
