Senior Solution Consultant

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry. 

Job Title: Senior Solutions Consultant 

Possible locations: 

• Portsmouth, New Hampshire (Hybrid), or Remote (U.S.-based candidates working EST hours)

Please note: Visa sponsorship is not available for this role.

 

Role Description

Loftware is seeking to hire an experienced and technically skilled Senior Solutions Consultant to join our growing team. The Senior Solutions Consultant will work closely with Loftware's Sales Team to drive the adoption of Loftware's enterprise software solutions throughout our large customer base as well as develop new customers. 

In this customer-facing role, this individual will act as a trusted advisor, leading discovery, solution alignment, and value articulation.  The individual must be able to bring together customer requirements with Loftware capabilities to deliver compelling, value-led solutions that result in revenue opportunities. 

As a senior member of the team, this role is also expected to contribute as a subject matter expert (SME), supporting deal strategy, mentoring others, and enhancing overall Solution Consulting capability. 

 

Key Responsibilities

• Work directly with the sales team to gather customer requirements, sample data, and define specific scenarios via on-site or virtual customer engagements, leading structured discovery to enable tailored, value-led demonstrations  
• Identify solution components that bring clear business value to the customer, aligning Loftware capabilities to both technical and business challenges  

• Prepare and present business value through tailored presentations, demonstrations, and proposals, ensuring a clear linkage between customer needs and solution outcomes  

• Design and deliver value-led demonstrations that are aligned to customer-specific scenarios, clearly articulating differentiation and impact  

• Support and contribute to RFx processes (RFI/RFP/RFQ), ensuring responses accurately reflect solution capabilities and value  

• Support and, where required, lead Proof of Concept (PoC) activities, including defining scope, success criteria, and guiding customer evaluation  

• Address technical questions about the solution and act as a trusted advisor to both business and technical stakeholders  

• To ensure the clients' and Company's needs are met, regularly liaise with members of the Sales team and colleagues across Product Management, Engineering, Professional Services, and senior leadership  

• Collaborate with Loftware Regional Sales Representatives in identifying and evaluating technical solution design and contributing to winning deal strategies  

• Assist in the development of presentations, tools, and execution of sales strategies resulting in new business revenue as well as expansion of existing relationships  

• Develop customized value propositions and account strategies, understanding both the technical and business challenges of each prospect  

• Interface with customers, including C-level executives, to build presentations, proposals, and statements of work (SOW), assess risk, and support navigation of complex sales cycles  

• Report internally on customer requirements in an organized fashion to assist Product Marketing and Product Management in defining future product requirements  

 

Additional Senior Responsibilities  

• Act as a Subject Matter Expert (SME) in defined solution areas, supporting peers across the Solution Consulting team  
• Contribute to the development and improvement of presales assets, including demo content, presentations, and best practices  
• Contribute to go-to-market activities such as events, webinars, and thought leadership content  
• Build strong alignment with Sales and incorporate feedback to continuously improve effectiveness and impact 

 

Experience and skills:  

• 7+ years of experience in software solution consulting, presales, or similar customer-facing roles  
• Proven ability to lead discovery, solution alignment, and value-led demonstrations within complex sales cycles  
• Experience supporting RFx processes and/or structured evaluation cycles (e.g. PoCs)  
• Strong ability to assess client needs and creatively propose solutions that address those needs, solve problems, and deliver measurable value  
• Strong presentation skills with the ability to deliver technical and business information in an engaging and persuasive manner  
• Proven ability to demonstrate how products or services meet client needs through clear, outcome-focused presentations and demonstrations  
• In-depth understanding of technical concepts with the ability to learn new technologies quickly  
• Familiarity with Supply Chain Management practices and common Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Warehouse Management Systems (WMS), or Manufacturing Execution Systems (MES)  
• Understanding of cloud computing and information security best practices  
• Experience with enterprise-level databases (e.g., Oracle, PostgreSQL, SQL Server)  
• Working knowledge of scripting languages (JavaScript, Python, VBScript) is a plus  
• Fluency in English 

 

Education: 

Bachelor’s degree in relevant field strongly preferred 

 

Why join us? 

• Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We win with inclusion 

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. 

 

About us: 

We make the Supply Chain work 

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. Loftware also fosters supply chain agility and supports evolving customer and regulatory requirements, helping companies save over $200 million in fines annually. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

Join us — #It’s all right there.

 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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