Job Responsibilities
- Lead the design and architecture of customer’s Agiloft instance, ensuring solutions are clean, effective, scalable, maintainable, and meet the complexity of enterprise-level needs.
- Capture, analyze, and document client requirements.
- Develop comprehensive design documents and implementation plans for team collaboration and execution.
- Provide mentorship and constructive feedback to junior team members, ensuring high-quality deliverables.
- Manage client interactions, addressing escalations with a solutions-focused mindset.
- Deliver thorough documentation and client training to ensure successful solution adoption.
- Offer feedback to product and engineering teams to drive continuous product improvement.
- Support and advise system integration (SI) partners to enhance overall implementation outcomes.
- Contribute to internal initiatives aimed at improving implementation processes and client success.
- Approximately 10% travel required.
- Other duties as assigned
Required Qualifications
- Education: Bachelor’s degree in a technical field or equivalent experience.
- 4-8 years of experience as a Solution Architect in Legal Tech/CLM or demonstrated equivalent experience or least 1 year experience with Agiloft is a plus.
- Strong analytical and problem-solving skills, with expertise in SaaS technologies and database concepts.
- Proven ability to manage timelines, business requirements, and client expectations in complex projects.
- Exceptional communication, presentation, and technical writing skills.
- Demonstrated leadership and mentorship capabilities.
- Growth mindset and willingness to contribute beyond the scope of the role to support company success
Preferred Qualifications
- Experience with LegalTech and/or CLM platforms.
- Familiarity with enterprise systems like Salesforce, Microsoft Dynamics, or CLM-adjacent tools (e.g., Sourcing, Procurement, CPQ).
- Advanced skills in Excel, data wrangling tools (e.g., Alteryx), and visualization tools (e.g., Power BI, Tableau).
- Knowledge of scripting, coding, or API integration development.
Top Skills
What We Do
Agiloft is the global value leader in data-first contract lifecycle management (CLM), offering the industry’s only no-code platform with AI on the Inside™ to enhance efficiency, cut review times by up to 80%, and accelerate business. Its Data-first Agreement Platform (DAP) transforms contracts into strategic, data-rich assets, integrating with 1,000+ systems to drive decisions and efficiency. Trusted by brands like Alkermes, Balluff, and TaylorMade, Agiloft boasts a 96% renewal rate and 100% satisfaction for implementations. Backed by KKR, JMI Equity, and FTV Capital, Agiloft empowers businesses to drive smarter strategies, faster decision-making and game-changing competitive advantage. Learn more at www.agiloft.com.
We're hiring! To view our current job openings, please visit https://www.agiloft.com/jobs.htm.
Why Work With Us
We are a passionate group of humans dedicated to helping other humans thrive. We may work with contracts, but with careers at Agiloft, the most important contract we keep is the human contract, the commitment we have to each other.
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