Discovering Customer Requirements
- Diagnose technical and business pain, confirming root causes and negative consequences.
- Engage key stakeholders to confirm desired future state, mapping it to success metrics and business outcomes.
- Support customer digital sales rooms, providing technical input and ensuring alignment between sales and technical teams.
Qualifying Use Cases
- Deliver tailored demos that align with business issues, decision criteria, and outcomes.
- Articulate how our platform solves customer challenges, differentiate against competitors, and verify with real-world proof points.
Validating Solution Fit
- Lead workshops, trials, or POCs to validate solution fit with business objectives.
- Position competitive advantages to influence trial success criteria.
- Guide customer teams to integrate our solutions into their data stacks during trials while driving measurable business outcomes.
- Support technical aspects of credit sizing estimates.
Customer Onboarding and Growth
- Document customer insights during the sales cycle to ensure a smooth handoff to TAMs for successful implementations.
- Actively support customer cadences and business review meetings ensuring platform adoption, achievement of business goals, and driving customer engagement.
- Identify and drive opportunities for upselling and expansion, ensuring customers realise value by increasing platform consumption through new workloads and groups.
Marketing and Thought Leadership
- Create technical content and case studies that demonstrate how Matillion’s solutions address customer challenges.
- Represent Matillion as a technical expert at industry events, conferences, and user groups, fostering a strong brand presence.
Product Feedback & Improvement
- Collect and communicate customer feedback to the Product and Engineering teams, ensuring continuous product improvements and alignment with market needs.
- Stay informed about industry trends and best practices in data integration, cloud computing, and data transformation, sharing insights with both customers and internal teams.
What we are looking for
- 5-7 years working with Enterprise customers in a technical role, such as Solution Architect, Sales Engineer, or similar
- Strong experience in solution selling, demonstrating value through tailored software presentations and overcoming technical objections.
- Experience using and preferably selling AI and agentic AI solutions
- Expertise in cloud computing platforms such as AWS, Azure, or GCP and experience with Cloud Data Platforms like Snowflake and Databricks.
- In-depth understanding of relational databases (PostgreSQL, MySQL, Oracle, SQL Server) and NoSQL databases (MongoDB, Cassandra, DynamoDB).
- Hands-on experience with technical problem-solving and integration technologies (APIs, Linux, SQL).
- Excellent communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.
Nice to have
- Knowledge of with Matillion’s Data Productivity Cloud or Matillion ETL platforms as well as competitive ETL solutions
- Experience with value-based sales motion, especially through MEDDPPICC and Command of the Message
- Knowledge of big data technologies (Spark, PySpark), data lakes, and MPP databases (Teradata, Vertica, Netezza)
- Familiarity with version control tools such as Git, and experience with Python
- Degree in Computer Science or related field (or equivalent practical experience)
- Experience using Salesforce
Top Skills
What We Do
We help teams get data business-ready, faster, accelerating time-to-value and increasing the impact data can have. Our platform helps organisations that want to be data-driven to connect their data, shape it into business-ready formats, and get all this done faster with the cloud.
We have a series of services that help teams load, transform, synchronise, and orchestrate their data, built on top of a cloud that ties everything together from end to end.
Why Work With Us
Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent; an environment where people genuinely care about colleagues and communities. We have 6 values by which we live and breathe. We are collaborative, passionate, honourable, and genuinely care about each other and the communities in which we live and work.
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