The Role
As a Senior Software Tool Engineer, you'll support the configuration, maintenance, and optimization of software tools, providing training and ensuring effective integration in secure environments.
Summary Generated by Built In
Join ClearEdge and be a part of a dynamic team that solves some of the DoD’s most complex technical challenges. Every day, ClearEdge empowers our customers in government and industry with innovative, data-driven solutions.
Check out our extremely competitive benefits package at www.clearedgeit.com/careers/, which includes a $10k annual training/education benefit, 10% 401k contribution fully vested on day one, annual health and technology allowance, and access to a state-of-the-art technology lab. We also offer monthly TechConnect and DeepDive collaboration sessions with our entire technical staff.
Your Mission:
As a Software Tool Engineer II, you will support Key Management and enterprise operations by configuring, maintaining, and optimizing software productivity tools used throughout the program. You’ll provide hands-on expertise, integration support, and user training while managing tool performance, licensing, and data integrity. Your work ensures teams have the right tools in place to deliver results efficiently and securely.
You Will Excel in This Role If You Are:
- Experienced with integrating and supporting enterprise software tools in a secure environment
- Detail-oriented and organized in managing software licenses, documentation, and backups
- A collaborative team player with a strong focus on tool usability and end-user training
- Proactive in identifying and implementing process improvements through technology
- Able to adapt and troubleshoot in complex IT environments with minimal supervision
A Day in the Life:
- Support the installation, configuration, integration, and customization of software tools
- Train and consult with team members and stakeholders on tool functionality and best practices
- Monitor tool usage, track licenses, and manage associated databases and media
- Perform regular system and tool backups to ensure data continuity and security
- Tailor and maintain technical documentation for tool installation and configuration
- Participate in the evaluation and recommendation of new software tools to support evolving needs
Must Haves:
- Active TS/SCI with Polygraph
- 14 years of combined experience in software engineering, systems engineering, systems administration, or configuration management
- 8 years of experience specifically working as a Tools Engineer
- Bachelor’s degree in a technical or business discipline (4 additional years of experience may substitute for the degree)
- Knowledge of IP Address Management (IPAM) and subnetting (IPv4/IPv6)
- IAT Level I Certification
Nice to Haves:
- Experience with tools like IBM/Rational, HP Service Manager, or similar software productivity suites
- Familiarity with Key Management environments and procedures
- Strong written documentation skills
- Prior experience supporting software in classified or mission-focused environments
About us:
We are an experienced advanced analytic development company providing Cyber solutions to current and emerging missions.
Our Core Values of Honesty, Integrity, Loyalty, Fairness, Respect, Responsibility, and Accountability drive our mission and vision and are the heart of what we do each day. We combine our Core Values with the three key elements of people, technology, and integrity to repeatedly deliver stellar results within our primary competencies.
ClearEdge is also pleased to share that we have recently expanded our prime and subcontract presence into new cyber markets!
If this position does not fit your skillset, please visit our Careers page to explore our current openings, or contact a ClearEdge recruiter at [email protected]. ClearEdge is an equal opportunity employer.
Top Skills
Hp Service Manager
Ibm/Rational
Ip Address Management (Ipam)
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The Company
What We Do
ClearEdge is a mission-driven technology thought leader grown out of the Intelligence Community that provides software engineering, big data, cloud, data analytics, data visualization, and data science solutions and services. As a small business, we are personally committed to responding to our customers' requirements by attracting and retaining only top-tier engineers and field experts.
