Hi, I'm Sushma Nayak your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
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About the role
Joining our team as a Senior Technical Test Engineer you will collaborate with our cross-functional team to effectively test features/technology for the CSG Quote & Order product to maintain & improve quality standards. You will develop and execute tests using modern tools such as Karate (API), Cypress (UI) and k6 (Performance).
Over time, you’ll become a Subject Matter Expert for our software, enabling you to make an impact on user experience and product design within our team.
In your first 90 days, you’ll get comfortable with our system, join a squad, build strong relationships with the team, and get involved in new feature development to deliver high quality outcomes for our customers.
What you will do
- Compose complex test plans, execute tests, document the results and understand the output.
- Use the latest tools like Karate (API), Cypress (UI) and k6 (Performance) to accelerate our test cycles.
- Work to connect our automation tools into our CI/CD pipelines.
- Participate in agile ceremonies such as planning, reviews, stand-ups, demos, retrospectives, etc.
- Be part of a multi-skill squad with Product Owners, Scrum Masters, Developers and other Software Testers.
- Evaluate new tools, frameworks, and trends to keep us at the forefront of innovation and productivity.
- Lead small groups of testers as per project needs.
Role Requirements
We’re all about diverse skills and experiences, so even if you don’t tick every box, we encourage you to apply!
- 5+ years of Software Test Engineer experience or someone with software development experience who is looking for a test engineering role.
- Knowledge in software testing; research, design, methodologies/processes, implementation and documentation.
- Experience with Test Automation: Writing and maintaining automation test scripts.
- Highly effective at communicating in English, experience collaborating across multiple teams and a strong comprehension of written/verbal material.
- you are familiar with: Cucumber &It's a plus if you have Cypress, Karate DSL and Should have experience in one or more programming languages (preferably JavaScript/NodeJs).
Perks & benefits
- Work from anywhere: CSG has a global policy called "Flexibility First" that allows employees to work from wherever they feel most productive. The Quote & Order team does not maintain a dedicated office space, so your position will be 100% remote with the exception of several in-person workshops during the year (in Bali – see below – and Melbourne).
- Twice-yearly workshops in Bali: Twice a year the whole Quote & Order team gets together in Bali, Indonesia for dedicated in-person time including team presentations, hackathon sessions, training and team-building activities.
- Paid volunteer days: Everyone at CSG gets two paid days per year to volunteer at a community organisation of your choice.
Location(s):
Indonesia RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
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What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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