Senior Software Technical Program Manager

Posted Yesterday
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Needham, MA, USA
In-Office
94K-177K Annually
Senior level
Beauty • Robotics • Design • Appliances • Manufacturing
Positively impacting people’s lives every day in every home around the world.
The Role
Leads software-enabled consumer product programs from concept through launch and post-launch support. Aligns product, software, firmware, hardware, QA, supply chain, marketing, and vendor teams on scope, schedules, dependencies, risks, and release decisions. Owns integrated plans, launch readiness, budgets, resourcing, delivery metrics, and executive communications while coordinating architecture trade-offs, code freezes, beta programs, QA criteria, and go/no-go decisions.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
AI at SharkNinja
At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.
Senior Program Manager, Software-Enabled Products (Engineering)
About the Role
SharkNinja is looking for a self-motivated Senior Program Manager to join our Engineering group on software-enabled consumer products. The SPM is the glue across the team, aligning project direction and decision points with leaders in product, software, hardware, QA, supply chain, and marketing. You will partner with engineering managers and tech leads, sharing joint responsibility for getting products to market. The SPM owns the what and when; engineering owns the how.
You will explain complex technical topics to non-technical stakeholders and engage in technical detail with the team, including architecture trade-offs, release scope, and dependencies between firmware, apps, cloud services, and hardware.
What You'll Do
  • Align global teams on product direction, feature priorities, and scope trade-offs (right product).
  • Own integrated plans across software, firmware, hardware, and certification workstreams, and keep schedules on track against launch and retailer dates (right time).
  • Lead release planning: scope cutoffs, code freeze, QA exit criteria, beta programs, and go/no-go decisions.
  • Track cross-team and vendor dependencies and risks, escalating early with options.
  • Keep global stakeholders informed on status, key issues, and decisions needed.
  • Partner with engineering managers on release cadence, backlog health, and delivery metrics.
  • Manage project budget and resourcing.

What You'll Bring
  • 5+ years in program or project management, or in a technical role leading software or product delivery.
  • Experience running projects through the full lifecycle, from concept through launch and post-launch support, ideally on connected or software-enabled consumer products.
  • Working knowledge of software delivery: Agile/Scrum or Kanban, release management, CI/CD concepts, and how firmware, mobile, and cloud components integrate.
  • Engineering or computer science background (software, embedded, or electrical).
  • Ability to understand technical trade-offs (architecture, technical debt, test coverage, OTA updates) and explain them clearly to executives.
  • Proficiency with tools such as Jira, Confluence, or Azure DevOps, plus strong Excel and PowerPoint skills.
  • Regular presentations to senior stakeholders. Board or executive team experience is a plus.
  • Hands-on, flexible, collaborative, with a positive and entrepreneurial approach in a fast-paced environment.

Nice to Have
Experience with IoT or smart connected devices, product certification and compliance (e.g., UL, FCC, cybersecurity requirements), budget management, and data-driven delivery metrics.
Ability to speak Mandarin
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Pay Range
$93,800-$177,000 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
  • For candidates based in all regions, please refer to this Candidate Privacy Notice.
  • For candidates based in China, please refer to this Candidate Privacy Notice.
  • For candidates based in Vietnam, please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]

Skills Required

  • 5+ years of experience in program or project management, or a technical role leading software or product delivery
  • Experience managing projects through the full lifecycle from concept through launch and post-launch support
  • Working knowledge of Agile/Scrum or Kanban, release management, CI/CD concepts, and integration of firmware, mobile, and cloud components
  • Engineering or computer science background in software, embedded systems, or electrical engineering
  • Ability to understand technical trade-offs involving architecture, technical debt, test coverage, and OTA updates
  • Proficiency with Jira, Confluence, or Azure DevOps
  • Strong Excel and PowerPoint skills
  • Ability to present regularly to senior stakeholders
  • Experience with IoT or smart connected devices
  • Experience with product certification and compliance, including UL, FCC, or cybersecurity requirements
  • Budget management experience
  • Experience using data-driven delivery metrics
  • Board or executive team experience
  • Ability to speak Mandarin

What the Team is Saying

Serena Wiss
Palak Choudhary
Emmanuel Benoit
Steve Gacin
Jad Jichi
Mark Barrocas
Claire Lemel
Claire Lemel
Elizabeth Nolan
Dan Innes
Joyce Ling
Dwayne Benefield
Elizabeth Norberg
Jason Schlossberg
Alana Weiss
Clara Benavides Clark
Jared Proulx
Angelo Kristo
Michelle Crossan-Matos
Sam Bannister

SharkNinja Compensation & Benefits Highlights

  • Healthcare Strength — Health insurance is described as solid, with coverage options including PPOs and generally reasonable premiums. Feedback suggests this area consistently stands out as a relative strength.
  • Retirement Support — A 401(k) with employer matching is offered, and the plan is often characterized as decent or industry-standard. This provides a stable backbone for long‑term savings alongside the core salary.
  • Parental & Family Support — Paid parental leave and backup child and eldercare days are part of the package. These offerings complement standard time off with practical family support.

SharkNinja Insights

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The Company
HQ: Needham, MA
4,000 Employees
Year Founded: 1994

What We Do

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,000 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

Why Work With Us

Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.

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SharkNinja Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.

Typical time on-site: Not Specified
HQNeedham, MA
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Leeds, GB
London, GB
Longhua District, Longhua District
Madison, TN
Madrid, Madrid
Mexico City, Mexico
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Minneapolis, MN
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New York, NY
Paris, FR
Rogers, AR
Suzhou City, Jiangsu Province
Xuân Hòa, Hồ Chí Minh
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